Production Art Manager

About the role

The Product Development team is integral in maintaining Keystone's core values and Light Made Easy promise. The Production Art Manager is responsible for leading, developing, and supporting the Production Artist team while establishing the tools, standards, templates, and workflows that drive consistent, high-quality execution across all product documentation and packaging assets.

Responsibilities

• Lead, coach, mentor, and support the Production Artist team, fostering a collaborative, accountable, and growth-oriented culture.
• Provide ongoing training, feedback, and professional development opportunities to enhance technical, creative, and communication skills.
• Conduct regular one-on-one meetings, performance discussions, and development planning with direct reports.
• Establish clear expectations, quality standards, and best practices for artwork creation and production processes.
• Guide artists in developing stronger project ownership, cross-functional communication, problem-solving abilities, and professional growth.
• Serve as the primary escalation point for design, production, workflow, and technical challenges.
• Manage team workload, priorities, and resource allocation to ensure project deadlines are met.
• Collaborate with Product Development, Marketing, and Project Management teams to define priorities, confirm due dates, and allocate resources.
• Track project progress in Wrike, ensuring adherence to deadlines and clear communication across stakeholders.
• Support high-priority initiatives and complex projects requiring advanced production expertise.
• Provide visibility to leadership regarding team capacity, workload trends, and improvement opportunities.
• Oversee the creation and maintenance of product packaging, specification sheets, technical data sheets, instruction manuals, carton labels, renderings, and other product deliverables.
• Review and approve artwork to ensure technical accuracy, brand consistency, and compliance with established standards.
• Develop and maintain quality control processes that minimize errors and improve first-pass approval rates.
• Partner closely with Product Management, Project Management, Marketing, Engineering, and Compliance teams to ensure deliverables meet business requirements.
• Support training and onboarding of new team members and assist in software troubleshooting as needed.
• Partner with Marketing and cross-functional teams to ensure templates, standards, and processes align with brand guidelines and business needs.
• Create and maintain training materials, reference documentation, and best practices that support team consistency, onboarding, and professional development.

Qualifications

• Bachelor’s Degree in Graphic Design, Visual Communication, or a related field required.
• 5+ years of professional experience in a production artist or graphic design role, with at least 2 years in a team lead or management capacity.
• Experience working with technical products (electrical, electronic, or lighting) preferred.
• Experience working in a manufacturing or product development environment.
• Experience designing and implementing production templates and style guides.
• Familiarity with Digital Asset Management (DAM) systems and digital workflow management.
• Proactive, self-motivated, and passionate about team development and process improvement.
• Strong organizational and prioritization skills with the ability to manage multiple concurrent projects.
• Proficiency in project management tools (Wrike preferred) and strong reporting/analytics capabilities.
• Expert knowledge of Adobe Creative Suite: InDesign, Illustrator, Photoshop, Acrobat.
• Deep understanding of design theory, typography, color, print production, and technical specifications.
• Strong attention to detail and commitment to high-quality output.
• Excellent communication skills, both written and verbal.
• Ability to effectively present ideas, influence decisions, and manage stakeholder expectations.
• Comfortable collaborating across departments and balancing creative and technical needs.