Production Administrative Assistant- Construction
About the role
Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams—providing the coordination, accuracy, and follow‑through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience. If you thrive in a fast‑paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service‑based industry.
Responsibilities
- Provide administrative support for timekeeping
- Create weekly job packs
- Create and close purchase orders
- Ensure office equipment is in working order, including scheduling maintenance
- Great customer experiences and service is how we built our reputation; you will be the right fit if you believe in serving people and solving problems
- Setting and confirming install dates
- Mailing customer information packets
- Following up with customers on a variety of issues
- Updating customer records for accuracy
- Regularly and reliably reporting to work on time each working day (essential function)
Qualifications
- High School Degree or GED
- 1‑2 years