Product Training Manager – Oncology Portfolio

Job Responsibilities

• Develop, implement, maintain, and continuously improve product training curriculum for the Oncology portfolio, including MI Cancer Seek®, Caris Assure™, and ChromoSeq®.
• Translate complex scientific, clinical, technical, and commercial information into engaging, learner-centered training materials, including instructor-led, virtual, eLearning, microlearning, video, and self-directed learning solutions.
• Design structured learning pathways, certifications, assessments, job aids, playbooks, competitive intelligence resources, field communications, and reinforcement activities that build product knowledge and improve field execution.
• Partner with Marketing, Medical Affairs, Product Management, Sales Leadership, Commercial Operations, and subject matter experts to ensure training content reflects current product strategy, clinical evidence, commercial messaging, competitive intelligence, and product enhancements.
• Monitor product updates, labeling changes, new clinical data, competitive landscape, and commercial messaging to ensure all training materials remain accurate, current, and aligned with business priorities.
• Serve as the primary Commercial Education partner for assigned Oncology product teams and collaborate with the Director, Product Launch & Continuous Education and the Director, New Hire Training to prioritize learning initiatives and maintain onboarding curriculum.
• Facilitate product training during new hire onboarding, product launches, National Sales Meetings, regional meetings, and other commercial education events as needed.
• Evaluate learning effectiveness through assessments, learner feedback, field observations, and performance metrics, and implement continuous improvements using adult learning principles, instructional design best practices, and learning technologies.
• Maintain governance, version control, and quality of assigned product training materials to ensure consistency and compliance.
• Support National Sales Meetings, regional meetings, product launch readiness, and other Commercial Education initiatives.

Required Qualifications

• Bachelor's degree required.
• Five (5) or more years of experience in commercial training, product education, learning and development, marketing, or related commercial roles within life sciences, diagnostics, biotechnology, or healthcare.
• Experience in oncology, molecular diagnostics, or precision medicine strongly preferred.
• Experience in healthcare sales, product marketing, medical education, or customer-facing commercial roles preferred.
• Demonstrated ability to translate complex scientific and clinical information into practical, engaging learning solutions.
• Strong project management, collaboration, communication, facilitation, and presentation skills.
• Proficiency with Microsoft Office Suite and Learning Management Systems (LMS).