Product Tech

Responsibilities

• Completes minor repairs on all types of product damage, including case goods, upholstery and leather goods.
• Handles minor repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repairs on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that require rebuild.
• Has general understanding of spray booth set up and use.
• Performs advanced replacement part repairs.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Helps to inspect damaged product and conveys if it can be repaired to like new conditions.
• Accurately reports situations that occur when repairs can not be completed.
• Must be able to assess damages to determine the most efficient way to repair them.
• Identifies damage, loss or surplus of goods and materials stored in the warehouse.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
• Complies with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.

Qualifications

• General understanding of spray booth set up and use.
• Basic knowledge of furniture repair techniques.
• Ability to communicate effectively with coworkers and customers.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.
• Valid driver’s license and reliable transportation (occasional travel to customer’s homes may be required).