Product Tech

Responsibilities

• Completes minor repairs on all types of product damage, including case goods, upholstery and leather goods.
• Handles repairs with little guidance on all product types, completing all repair types of entry level with additional skills requirements.
• Performs minor repairs on the surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that require rebuild.
• Has a general understanding of spray booth set up and use.
• Performs advanced replacement part repairs.
• Communicates any maintenance of tools, parts, and hardware needed and keeps the repair area/shop clean.
• Helps to inspect damaged product and conveys if it can be repaired to like new conditions.
• Aids other technicians.
• Accurately reports situations where repairs cannot be completed.
• Absorbs damage, loss, or surplus of goods and materials stored in the warehouse.
• Demonstrates the Company’s Core and Growth Values in the performance of all job functions.
• Complies with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products used within the department.

Qualifications

• General understanding of spray booth set up and use.
• Ability to assess damages to determine the most efficient way to repair them.
• Identifies damage, loss, or surplus of goods and materials stored in the warehouse.
• Accurately reports situations where repairs cannot be completed.
• Complies with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products used within the department.