Product Support Specialist

About the role

To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

Responsibilities

• Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position.
• Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations.
• Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.
• Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.
• Monitor project progress; communicate project status to sales teams, product teams and customers.
• Ensure follow up and resolution of issues is completed on a timely basis.
• Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

Requirements

• Bachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience.
• Experience developing presentations for various audience levels.
• Willing to travel at least/up to 50% of the time for business purposes (within state and out of state).

Benefits

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

Pay

The anticipated salary range for this position is $54,000.00 - $81,000.00 annual. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.