Product Support Sales Rep (PSSR)

About the role

The Product Support Sales Representative (PSSR) is a professional salesperson responsible for identifying new opportunities for parts and/or service sales within the Omaha, NB branch of MGX Equipment Services. This position reports to the Branch Manager and requires a minimum of three (3) years of sales experience within the construction equipment industry.

Responsibilities

• Maintains a sales program within the area based on customer requirements;
• Organizes territory in order to maximize selling time;
• Establishes and maintains relationships with new and existing customers;
• Sets up new vendors;
• Informs customers of supply and price trends;
• Secures and renews orders and arranges delivery dates;
• Supports internal sales, service and parts departments;
• Aids in collecting past due account balances;
• Performs inspections on cranes as per request by customers and/or insurance companies;
• Completes inspections on time and discusses results with customer;
• Compiles and prepares lists and labor estimates for quotes;
• Provides customers with technical support;
• Provides operator and maintenance orientation on new equipment;
• Ensures scheduled maintenance is performed in a timely manner;
• Works closely with Parts and Service Managers to accomplish monthly sales goals;
• Increases sales of replacement parts and solicits revenue repair work on equipment;
• Provides exceptional customer support through timely communications and excellent service;
• Follows up on sales calls;
• Delivers welcome packet within 1 week of delivery of a new or used product.

Requirements

• High School Diploma or GED required;
• Minimum of three (3) years of sales experience preferred within the construction equipment industry;
• Proficient in Microsoft Office Suite;
• Self-disciplined and has exceptional customer service and interpersonal skills with a proactive approach to gaining clientele;
• Knowledge of Crane Equipment (i.e., ATs, RTs, Crawlers, etc.) preferred;
• Clean driving record with the ability to travel 80% daily within assigned territory; occasional overnight travel required;
• Perform job functions in a safe manner;
• Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed;
• Know and follow established job specific and facility wide safety and health procedures and rules;
• Participate in safety and health training and demonstrate competency based on training received;
• Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can.

Benefits

A competitive total rewards package including benefits and 401(k) beginning day one of employment. Continuing education and training opportunities; tuition reimbursement for those who qualify. Vacation and Holiday Pay, Paid Parental Leave, Team building, engagement events, and community involvement, Scholarship Program, and much more!

Pay

This position offers a pay range between $50,000-$65,000 annually plus variable compensation. Pay is provided on a bi-weekly basis and there are 14 days in the pay period, beginning on a Monday and ending on a Sunday.

About Us

The Manitowoc Company was founded in 1902 and has over a 120-year tradition of providing high-quality, customer-focused products and support services to its markets. Headquartered in Milwaukee, Wisconsin, United States, Manitowoc is one of the world's leading providers of engineered lifting solutions. Manitowoc, through its wholly-owned subsidiaries, designs, manufactures, markets, distributes, and supports comprehensive product lines of mobile hydraulic cranes, lattice-boom crawler cranes, boom trucks, and tower cranes under the Aspen Equipment, Grove, Manitowoc, MGX Equipment Services, National Crane, Potain, Shuttlelift, and Upfits by Aspen Equipment brand names.