Product Support Engineer - Advanced Effects

About the role

The Deployment Engineering team at Anduril is dedicated to the operational success of our cutting-edge products in the defense technology sector. They manage the support and sustainment of Anduril systems, ensuring optimal performance and longevity throughout their lifecycle. By partnering closely with engineering, manufacturing, reliability, and operations teams, they deliver exceptional support to both deployment and product teams. The team develops comprehensive product support and sustainment strategies, implementing robust systems that maintain high standards for our advanced technologies in the field. Through their efforts in sustainable product management, the Advanced Effects team plays a crucial role in Anduril's continued innovation and success.

Responsibilities

• Develop and maintain comprehensive, ground-up sustainment plans for the specific product(s) you support
• Partner with customers, operations teams, and cross-functional engineering teams to define, implement, and continuously improve effective maintenance and repair strategies
• Ensure the availability of up-to-date maintenance procedures, specialized tools, and accurate technical manuals to support field sustainment operations
• Serve as the primary point of contact for all sustainment-related matters within your assigned product team, proactively identifying and resolving issues
• Collaborate with design and manufacturing engineering teams during new product development phases to integrate best sustainment practices and design-for-supportability concepts early in the process
• Create and maintain a Service Bill of Materials (SBOM) and other critical sustainment artifacts (e.g., provisioning lists, support equipment lists), ensuring they establish a central, up-to-date repository for all sustainment data

Requirements

• 5+ years of experience in product support, sustainment engineering, or systems engineering roles within a high-rigor environment (e.g., defense, aerospace, advanced robotics, complex industrial systems)
• Detailed and extensive technical expertise in applying mechanical or systems engineering principles to complex hardware systems
• Hands-on proficiency with professional CAD software and Product Lifecycle Management (PLM) tools for managing engineering data, changes, and configurations
• Foundational understanding and practical application of Integrated Product Support (IPS) elements, principles, and concepts (e.g., maintenance planning, supply support, technical data management, support equipment, training, facilities)
• Familiarity with military standards, specifications, and regulatory compliance relevant to product support and sustainment activities
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Ability to travel for on-site support, field deployments, and direct customer engagements, as required

Priorities

• Bachelor's degree in Engineering (Mechanical, Manufacturing, Aerospace, or related field)
• Direct experience with sustainment methodologies such as Maintenance Task Analysis (MTA), Level of Repair Analysis (LORA), Reliability Centered Maintenance (RCM), or developing Contractor Logistics Support (CLS) plans
• Proven track record of developing and delivering key customer-facing sustainment artifacts and contractual deliverables
• Prior hands-on experience with specific enterprise tools such as Siemens NX, Teamcenter (PLM), JIRA, or Oracle (ERP) or equivalent systems
• Direct experience with complex military systems, robotics, unmanned systems, or advanced defense technology products
• Understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics)
• Proven ability to work effectively in dynamic, unstructured environments, adapt to rapidly changing priorities, and quickly learn and master new technologies and complex systems
• Excellent written and verbal communication skills, with a demonstrated ability to synthesize complex technical and quantitative data into clear, concise decision statements and actionable recommendations for diverse audiences (engineers, operators, customers)

Pay

$129,000 - $193,000 USD

Schedule

Full-time

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.