Jobs · Marketing · New York

Product Support Coordinator Sr - S&R

Parker Hannifin · Hauppauge, NY · 1 mo ago
On-siteMarketing$26.6–$40.15/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Org Marketing Statement (company description) and Position Summary, then Responsibilities (with subheadings: RAW STOCK, PARTS IDENTIFICATION, SHIPPING, RECEIVING, STOCKROOM, Clean Operations). Then Job Requirements. Then Competitive Compensation Pay, Benefits, Work Schedule (Pay Range, Benefits details). Also Conditions of Employment (U.S. export compliance). Also Equal Employment Opportunity (boilerplate to remove). Also Org Marketing Statement (company description) maybe as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need sections: maybe "About the role" (Org Marketing Statement + Position Summary?), "Responsibilities" (list of duties), "Requirements" (Job Requirements), "Pay" (Pay Range), "Benefits" (Benefit details), maybe "Schedule"? No schedule given. So we should not create Schedule section. Also maybe "Conditions of Employment" could be part of Requirements? But we can include as a separate section? The instruction says prefer few substantive sections over many thin ones. Could combine Conditions of Employment into Requirements or a note. But we need to preserve all substantive info. Could include a

within Requirements or separate small section like "Eligibility". However they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those headings if content exists. Conditions of Employment maybe not covered by those headings; but we could incorporate into Requirements (e.g., "Must meet U.S. export compliance..."). Equal Employment Opportunity boilerplate to remove. Org Marketing Statement: we can treat as About the role (company description). Position Summary also part of About the role. Thus sections:

About the role

Org Marketing Statement + Position Summary combined.

Responsibilities

  • ... each bullet maybe each major function? Could list each duty as separate
  • . We need to preserve all substantive info. Could break down each function's bullet list. We have many responsibilities under each heading: RAW STOCK, PARTS IDENTIFICATION, SHIPPING, RECEIVING, STOCKROOM, Clean Operations. We could create subheadings? Not allowed? Only

    for section headings. Could we use

    ? Not specified. Probably better to keep within
    • and include the details in each
    • . Could be long but okay. Alternatively we could create separate

      for each function? But instruction says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use

      for section headings (e.g. those). Likely they expect only those headings. So we should keep one Responsibilities section with a list that includes all duties. Thus we need to craft
    • items that capture each duty. Similarly Requirements: list each requirement. Pay:

      Pay

      Pay Range: $26.6/hr to $40.15/hr Participation in Annual Incentive Program

      Benefits:

      Benefits

      ... list all benefits.

      We should not include Schedule. We need to remove duplicated lines, boilerplate. Let's extract substantive content. Org Marketing Statement: "At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference." Position Summary: "With limited guidance in a team environment, responsible for performing a variety of product support duties of a complex nature following and developing procedures and processes in two or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, stock handling, clean operations, etc." We can combine. Now Responsibilities: need to list each duty. Let's extract each bullet. RAW STOCK: - Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity. - Load and unload trucks and move raw material to the proper location. - Identify and code raw material and operate saw to cut stock to dimensional specifications. - Issue jobs per schedule and update shop floor and MRP system. - Maintain minimum/maximum raw stock requirements. - Coordinate the storage, handling, receiving and inventory procedures. - Requisition raw material per work order requirements. - May perform advanced functional AMAPS/MRP commands. PARTS IDENTIFICATION: - Identify parts using the proper identification methods and equipment indicated by the traveller and/or blueprint. - Lay out exact dimensions and locations on the parts for identification markings. - Perform set up and minor repair of equipment. - Report critical shortages to appropriate organizations. - Review traveller or other appropriate documents to determine if the instructions are appropriate. - Recommend identification method changes where appropriate. - Maintain an accurate serialized record. - Maintain the equipment and supplies necessary to accomplish assigned responsibilities. SHIPPING: - Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records. - Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records. - Interpret shipping instruction as referenced on company documents or customer, government specifications or standards related to preservation and packing. - Prepare stencils and mark shipments in a legible manner. - Prepare air bills, bills of lading and sales order forms for the carrier and company records. - Contact carriers for dispatching shipments, establishing rates or tracing follow-up information. - If required, establish preferred carrier or method of transportation for the most economical and expeditious manner of delivery. - Coordinate the shipping schedule to ensure customer commitments are met. - Plan for future shipments and order materials needed to make shipping containers. - Prepare forms and reports. RECEIVING: - Receive shipments at receiving dock and forward materials to the appropriate team. - Weigh or count incoming/outbound parts or materials. - Perform data input to update system records and verify all documents for completeness and accuracy. - If required, will troubleshoot, diagnose problems and coordinate between departments and monitor outside vendor commitments. STOCKROOM: - Receive material, check and identify parts by type or part number. - Prepare parts for storage and place stock in proper location as directed. - Select parts from stock to fill orders according to parts lists. - Perform cycle inventory count. - Maintain, update and access necessary records utilizing a computer. - If applicable execute most advanced Automated Storage & Retrieval System (ASRS) functions such as add requisition, release requisition, edit, fill shortage and delete requisition. - Prioritize workload as needed and perform basic maintenance and require of equipment. (typo: "require of equipment" maybe "require"? We'll keep as is.) - Clean Operations (actually separate heading) Clean Operations: - Using various cleaning and degreasing methods, clean and remove oil and contamination from parts and equipment according to proper procedures and specifications. - Maintain cleaning solutions in the equipment. - Oil parts to prevent rust and corrosion. - Mix required concentrations of cleaning fluids. - Maintain cleaning room procedures and the proper priority for flow of parts. - Observe all safety rules and regulations and maintain work area in a neat and orderly condition. - Perform other related responsibilities. We also have "Perform other related responsibilities." at end of Clean Operations. Now Job Requirements: - Three years related product support experience or demonstrated ability to perform described position responsibilities. - Thorough knowledge of policies, procedures and systems in several functional areas and ability to effectively troubleshoot problem situations. - May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications. - May require forklift operator certificate. - Proficient knowledge of computer terminal operations. - Must demonstrate manual dexterity. - Ability to perform basic mathematical calculations. - Proficient in reading, understanding and interpreting related forms and specifications. - May be required to lift up to 50 pounds. - Must demonstrate effective verbal, written and interpersonal communication skills. - Ability to work effectively with others and be a participative team player. Conditions of Employment: - This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. We can incorporate that into Requirements as an extra bullet. Pay & Benefits: "Competitive Compensation Pay, Benefits, Work Schedule Pay Range: $26.6/hr to $40.15/hrParticipation in Annual Incentive Program Benefit & Retirement Plans Parker Offers Competitive Benefit Programs, Including Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. 401(k) Plan with company matching contributions at 100% of the first 5% of pay.Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.Career development and tuition reimbursement.Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.Paid Time Off and Company-Paid Holidays." We need to separate Pay and Benefits sections. Pay: Pay Range: $26.6/hr to $40.15/hr Participation in Annual Incentive Program Benefits: list all. We should not include Work Schedule as no specifics. Now ensure we don't repeat any boilerplate. Now produce HTML. We'll wrap sections in

      and

      or

      • . For About the role: we can put two paragraphs: one for Org Marketing Statement, one for Position Summary. Or combine into one

        . Better to keep as two

        under same heading? The instruction: use

        for prose. So we can have multiple

        under the heading. Thus:

        About the role

        Org Marketing Statement...

        Position Summary...

        Similarly for Responsibilities:

        Responsibilities

        • ... each duty as separate
        • maybe grouped by function but still each as
        • . Could be many items; that's fine. Requirements:

          Requirements

          • ... each requirement.
          Pay:

          Pay

          Pay Range: $26.6/hr to $40.15/hr Participation in Annual In

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