Product Support Administrative Specialist
Responsibilities
- Provides overall administrative support to the store operations, as required.
- Performs Warranty claims entry processing, invoicing and tracking.
- Processes work orders for the Service Department and invoices service work performed.
- Prepares and maintains machine files, both in paper format and electronically.
- Creates and maintains purchase orders for Outside Labor and Materials (OLM).
- Answers Accounts Receivable inquiries and follows up.
- Tracks service bulletin information required by the factory for machines in territory or inventory.
- Provides communication and support to the Sales Department, as required.
- Answers phone calls and takes messages.
- Greets and assists customers.
- Types a variety of correspondence, as required, to internal or external entities.
- Orders office supplies.
- Prepares and makes daily bank deposits.
- Performs Account Receivables functions, including a minimal amount of collections.
- Coincides all travel arrangements of staff, as required.
- Administers petty cash distribution and reconciliation.
- Prepares and processes daily cash and credit card deposits.
- Reviews and posts receipts and payments to appropriate ledgers, spreadsheets, records, and databases.
- Prepares, sorts, copies, files, and mails invoices, receipts, checks, correspondence, and other requested items.
- Investigates problems that vendors or purchasing agents have with obtaining payment for bills.
- Researches and processes charge backs, returns, refunds, freight charges, cost of lost or damaged goods, bad checks, and similar items.
- Answers accounts payable and receivable inquiries and follows up.
- Audits freight bills against freight manifests.
- Aid in monthly and annual closings.
- High School diploma or equivalent.
- 1 - 2 years of experience in a similar role.
- Ability to obtain and maintain a valid drivers license.
- Travel domestically and internationally up to 15% of the time.
- A secure work environment.
- A comprehensive benefits package that includes major medical, dental and vision insurance.
- 401K plan with company match.
- Paid vacation and personal days.
- Competitive salary.
Qualifications
Benefits
Pay
Competitive salary.
Schedule
Not specified.
Company Information
The Company In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.
Contact
Contact Jose Matrille at lus-recruiting@liebherr.com.