Product Strategy & Delivery Manager - Operations

About the role

At U.S. Bank, we're reimagining how technology, operations, and user experience come together to deliver exceptional outcomes. We're looking for a strategic and hands-on Product Strategy & Delivery Manager to lead a high-performing team responsible for defining, prioritizing, and delivering the next generation of platform capabilities within our WCIBO Digital Product Portfolio.

Responsibilities

• Lead and develop a team of Product Managers and Product Owners focused on delivering high-value platform capabilities.
• Shape product roadmaps and establish priorities that balance business objectives, user feedback, operational needs, and technical capacity.
• Drive products through the full lifecycle—from idea and requirements gathering to design, implementation, and execution.
• Partner closely with Technology, Business Analysis, User Adoption, Operations, and senior leadership to ensure successful delivery and adoption.
• Identify delivery risks early, resolve roadblocks, and adapt plans when priorities shift.
• Translate business needs into technical requirements, helping teams bridge the gap between strategy and execution.
• Champion user-centered design and experiences that improve platform adoption and effectiveness.

What Makes This Role Exciting

• Influence the future direction of a growing enterprise platform.
• Lead a team that owns the entire product journey—from vision to delivery.
• Work across business and technology teams to solve complex, high-impact challenges.
• Drive meaningful improvements to user experience, scalability, and platform growth.
• Lead through change, innovation, and continuous evolution in a fast-paced environment.

Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically eight or more years of relevant experience

Preferred Skills/Experience

• Proven experience leading product, platform, technology, or digital delivery teams
• Strong product management and roadmap planning expertise
• Able to translate business requirements into technology solutions and influence cross-functional stakeholders
• Technical fluency with the ability to engage effectively with engineering and architecture teams
• Experience managing competing priorities while delivering measurable outcomes
• Excellent communication, leadership, and relationship-building skills
• Strong organizational, project management, and execution capabilities
• Able to navigate ambiguity and lead teams through change and transformation

Location & Schedule

St. Paul, MN or Milwaukee, WI
Monday - Friday 8am-5pm CST

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law