Product Strategist | Digital Products & AI
Location: Charlotte, NC | Full‑time
About the company
PA Consulting believes in the power of ingenuity to build a positive human future. With over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists, we combine innovative thinking and breakthrough technologies to help clients across consumer and manufacturing, defense and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices in the UK, Ireland, US, Nordics, and Netherlands.
Role overview
The practice builds digital products, AI agents, intelligent workflows, and modernized platforms that run in production and solve real business problems. As a Product Strategist you will help clients identify valuable problems, shape products that deliver measurable value, and stay close to outcomes long after launch.
Responsibilities
- Lead discovery with clients to understand work processes, identify value loss, and prioritize opportunities.
- Define product requirements, priorities, acceptance criteria, and success measures that guide delivery and enable measurable outcomes.
- Translate business challenges into products, AI‑enabled solutions, and intelligent workflows that users will trust and adopt.
- Shape how AI capabilities are applied, deciding what should be automated, where human oversight is required, and how success should be evaluated.
- Drive adoption by aligning stakeholders, supporting change, and helping clients redesign processes to realize value.
- Create reusable approaches, assets, and industry insights that strengthen future engagements and become marketable capabilities.
Qualifications
- Proven track record defining and delivering technology‑enabled solutions that create measurable business outcomes.
- Experience in product management, product strategy, consulting, or a similar role focused on defining and delivering technology‑enabled solutions.
- Experience leading discovery, shaping product direction, and translating complex business challenges into actionable plans.
- Experience building business cases, defining success measures, and demonstrating value realization.
- Deep expertise in at least one industry sector with the ability to quickly establish credibility with operational and executive stakeholders.
- Working knowledge of AI‑enabled products, including agents, retrieval approaches, automation, and the opportunities and limitations of modern AI systems.
- Experience evaluating competing opportunities and making informed decisions about where technology can create the greatest impact.
- Experience working with multidisciplinary teams to deliver technology solutions from concept through implementation and adoption.
- Strong communication, facilitation, and stakeholder‑management skills; ability to navigate ambiguity and influence decisions across multiple organizational levels.
- Commercial judgment and ability to balance business value, user needs, technical feasibility, and delivery constraints.
- Preferred: consulting or professional‑services experience; industry experience in healthcare & life sciences, manufacturing, energy & utilities, transportation, or consumer sectors.
- Preferred: experience with change management, operating‑model design, process transformation, or driving adoption of new technologies.
- Preferred: familiarity with data, analytics, AI tools, SQL, Python, or similar approaches to support decision‑making and product strategy.
Additional information
Hybrid working – a minimum of two days per week in the office or on client site, with flexibility to work up to five days per week on a client site depending on the role or assignment.
Benefits
- Group medical insurance
- Health Savings Account with company match
- Teladoc and informed Nurse line resources
- Long‑term care plan
- Group dental insurance
- Vision plan
- 401(k) Savings Plan with company profit‑sharing contribution
- Commuter and parking tax‑savings benefit
- 15 days paid vacation (with option to purchase five additional days)
- 10 paid holidays plus 10 paid sick days
- Company and voluntary income protection benefits
- Gym and health‑incentive reimbursement
- Pet and legal insurance plans
- Employee Assistance Plan
- Annual performance‑based bonus
Life at PA
PA is committed to enriching people’s working lives through unique growth opportunities, purpose‑led work, and a culture of inclusion and equality. We support physical, emotional, social, and financial well‑being and welcome applications from under‑represented groups. Adjustments or accommodations for the recruitment process can be requested via recruitmentenquiries@paconsulting.com.