Product Specialist, Postpress Packaging

Product Specialist, Postpress Packaging

About the role

Heidelberg USA is a global leader in print and packaging solutions, providing innovative technologies and services that help customers achieve exceptional quality, productivity, and sustainability. The Product Specialist, Postpress Packaging plays a critical role in driving sales growth and supporting Heidelberg’s packaging portfolio across the U.S. market. This individual will act as the technical and commercial expert for postpress packaging solutions, supporting sales teams and customers through consultative engagement, product demonstrations, and solution design.

Responsibilities

• Partner with Account Managers and Regional Sales leadership to identify and pursue sales opportunities for Postpress Packaging equipment and solutions.
• Conduct customer visits, needs assessments, and ROI analyses to recommend optimal Heidelberg solutions.
• Serve as the subject matter expert for postpress packaging technologies, including die cutting, folder gluing, and stripping systems.
• Support product demonstrations, open houses, and industry trade shows to showcase Heidelberg’s solutions and capabilities.
• Collaborate with Product Management, Service, and Marketing to ensure seamless project execution and customer satisfaction.
• Monitor competitive activity, market trends, and customer requirements to provide feedback for product development and strategy.
• Maintain detailed activity records, forecasts, and pipeline updates to support regional and national sales planning.
• Foster long-term customer relationships and deliver exceptional service throughout the sales cycle.

Requirements

• Bachelor’s degree in Business, Engineering, Graphic Communications, Packaging Science, or related field (or equivalent experience).
• Minimum 7 years of experience in the folding carton, packaging, or converting industry.
• Strong understanding of postpress and finishing processes (die cutting, folding/gluing, stripping).
• Proven ability to manage complex capital equipment sales cycles.
• Excellent communication, presentation, and relationship-building skills.
• Tech aptitude and comfort discussing mechanical and production workflows.
• Proficiency in Microsoft Office applications and CRM tools.
• Willingness to travel frequently (up to 60%) to customer sites, trade shows, and Heidelberg facilities.

Qualifications

• Bachelor’s degree in Business, Engineering, Graphic Communications, Packaging Science, or related field (or equivalent experience).
• Minimum 7 years of experience in the folding carton, packaging, or converting industry.
• Strong understanding of postpress and finishing processes (die cutting, folding/gluing, stripping).
• Proven ability to manage complex capital equipment sales cycles.
• Excellent communication, presentation, and relationship-building skills.
• Tech aptitude and comfort discussing mechanical and production workflows.
• Proficiency in Microsoft Office applications and CRM tools.
• Willingness to travel frequently (up to 60%) to customer sites, trade shows, and Heidelberg facilities.

Benefits

Competitive compensation package, including performance incentives and comprehensive benefits. Opportunities for professional development and collaboration within Heidelberg Group’s global network.

Pay

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Schedule

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Skills

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Benefits

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Heidelberg USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Pay Transparency Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Good to know: Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.