Product Specialist - Lexus of Omaha
Your Purpose as a Product Specialist
Greets guests and creates an exceptional, professional, and welcoming Lexus experience through phone, email, and face-to-face interactions.
Personalizes every guest interaction, including company-provided leads, internet inquiries, referrals, repeat guests, and walk-in guests.
Conducts Lexus vehicle feature and benefit presentations by assisting guests during test drives.
Maintains strong product knowledge across the Lexus model lineup to effectively answer guest questions.
Serves as a Lexus product expert by staying informed on new vehicles, features, and accessories, and clearly communicating their benefits to guests.
Captures and coordinates the delivery of Lexus vehicles upon completion of the purchase process, ensuring a premium delivery experience.
Assists guests with troubleshooting Lexus technology and vehicle features.
Remains current on Lexus brand-specific products, features, and accessories by attending required product training and courses.
Basic Qualifications
- Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
Additional Qualifications
- This position is well-suited for individuals currently enrolled in college who are looking for flexible hours and hands-on experience in automotive product knowledge and customer interaction
- Ability to work full-time or part-time, including Saturdays
- A team-first always perspective with a desire to win together attitude.
- An innate desire to help others in all ways possible.
- Dedicated to creating meaningful outcomes in everything you do.
- Welcomes difference by seeking, listening, and learning from diverse perspectives.
- Authentically communicates with transparency, empathy, and kindness.
- Forever curious and motivated by a passion for continuous improvement.
Your Well-Being
- Competitive Pay: $20/hour
- Flexible Work Schedule: Full-time, Monday-Saturday (Saturdays required)
- Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
- Training and Development Opportunities for All Employees
- Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
- Educational Reimbursement: General and specialized technical automotive degrees
- Employee Assistance Programs
- Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day