Product Specialist - Legends Toyota

Your Purpose

As a Product Specialist, you will:

• Maintain professionalism and deliver excellent customer service to each guest.
• Conduct vehicle feature and benefit presentations by assisting guests on their test drive of vehicle(s).
• Maintain strong product knowledge for all manufacturer products to support guests' questions.
• Direct guests to additional information resources by staying updated on all manufacturer changes and updates.
• Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
• Maintain consistent communication with guests after delivery to ensure their satisfaction is met.
• Travel to and from guests' residences with potential extended geographic locations.
• Effectively coordinate and communicate with Sales and Service departments to ensure guests' experiences are met.
• Ensure all vehicles meet all pre-delivery requirements.
• Drive between dealerships to pick up or drop off other vehicles.
• Keep new and used vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
• Make key tags for vehicles.
• Perform other duties as assigned by management.

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle.
• Customer service/retail experience preferred.
• Other job-specific training/requirements may apply.

Pay

Competitive Pay: $18 per hour plus bonus

Schedule

Fully Time: Monday - Saturday; Always off Sundays

Benefits

• Market-leading medical plans including PPO, HSA, and FSA options;
• Multiple Dental (includes orthodontics) and Vision plans;
• Varying Vacation and Sick Leave available Day 1;
• 4 Week-Paid Parental Leave available Day 1;
• 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18;
• Short- and Long-Term Disability options;
• Accident and Critical Illness Plans;
• Basic Life, Pet, Legal, & Identity Insurance;
• Training and Development Opportunities for All Employees;
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more;
• Education Reimbursement: General and specialized technical automotive degrees;
• Employee Assistance Programs;
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day