Product Specialist - Electrical

About the role

We are seeking a Product Specialist to join our GTM team. This role bridges the gap between our vision and the engineers who use it, focusing on the technical success of our customers from the sales pitch to full-scale adoption.

Responsibilities

• Partner in the pitch: Join the GTM team on discovery and technical calls to work through complex requirements and showcase what makes Endra unique.
• Own the transition from sales to success: Lead pre-kickoff sessions with decision-makers to align on goals and ensure the platform is configured perfectly for their needs.
• Conduct deep-dive training sessions and demos (on-site and online) for super users, ensuring they have the tools and knowledge to become champions within their domains.
• Empower and guide users to roll out Endra into the wider organization: Monitor customer activity during the critical first 0-90 days and lead bi-weekly training sessions to resolve "how-to" questions and ensure users are working efficiently.
• Collaborate closely with our product engineers to translate customer feedback into tangible insights for the product roadmap, driving concrete product improvements.
• Provide sustained support and consultation to ensure long-term customer success and value realization: Act as a key stakeholder for the product organization, significantly influencing the product roadmap.
• Collaborate with the GTM and Marketing team to identify and capitalize on opportunities for up-sell and cross-sell.

Requirements

• A strong understanding of end-to-end electrical design workflows, from concept through permit and construction documents.
• 5+ years of electrical engineering experience in a top-tier firm.
• Expert-level proficiency in Revit for large complex electrical systems.
• Deep ownership: Understands the problem domain and takes full responsibility for the customer’s journey.
• No bullshit mentality: Speaks truthfully and values velocity over ego; thrives in high-velocity environments.

Qualifications

• Strong communication skills: Can speak the language of AEC engineering and technical architecture while maintaining a human-first, intuitive approach to communication.
• Experience in a similar role: Previous experience in a product specialist or similar position.

Skills

• Technical expertise: Proficiency in Revit and understanding of electrical design workflows.
• Customer-focused: Ability to communicate effectively with customers and stakeholders.
• Collaborative: Works well with cross-functional teams including product engineers, GTM, and marketing.

Benefits

• Competitive salary and equity.
• Employee-friendly equity terms.
• Private health insurance.
• Regular team events and off-sites.
• An inspiring, ambitious, and global work environment.

Pay

$150K - $200K

Schedule

Full-time