Product Specialist

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business through eight Regions under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. With an online store and a network of over 460 warehouse storefront locations nationwide, we serve customers across the U.S.

About the role

The Product Specialist is responsible for assisting Outside Sales to grow sales and promote the company's products to potential customers. This role involves understanding product features and benefits, providing product knowledge, and addressing customer inquiries. The goal is to build strong customer relationships, identify their needs, and recommend suitable products.

Responsibilities

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages
• Stay updated on industry trends and market dynamics related to the products
• Proactively identify and pursue sales opportunities through phone calls, emails, and in-person meetings
• Conduct product demonstrations and presentations to showcase the value proposition of the products
• Lead and support sales efforts with key targets, customers, and opportunities in assigned product and/or region
• Build and maintain strong relationships with customers by providing exceptional service and support
• Understand customer needs and recommend appropriate products; address inquiries, concerns, and objections professionally
• Present proposals to all levels of leadership and technical audiences
• Develop and maintain strong relationships with key suppliers
• Participate in product meetings, seminars, and training schools to enhance personal and product knowledge
• Assist branches and customers with product, technical support, and training
• Analyze market potential, develop an annual business plan based on market conditions, and lead execution with local teams
• Perform other duties as assigned

Requirements

• 4+ years of sales experience
• Electrical distribution industry or related experience required
• High School diploma or GED

Skills

• Product and application knowledge
• Ability to effectively communicate with outside sales staff, customers, and co-workers
• Ability to prioritize and organize job tasks
• Ability to perform mathematical calculations required for assigned tasks
• Ability and willingness to work in a team-based environment and assist others
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation, interpersonal, and decision-driving skills
• Customer-oriented with strong communication, organization, and problem-solving skills
• Intermediate/advanced computer skills, specifically with Excel, Outlook, and Word

Physical Demands

• Sit: Constantly (at least 51% of the time)
• Walk: Frequently (21% to 50% of the time)
• Use hands to finger, handle, or feel: Constantly (at least 51% of the time)
• Stoop, kneel, crouch, or crawl: Occasionally (up to 20% of the time)
• Climb or balance: Occasionally (up to 20% of the time)
• Talk, hear, taste, smell: Constantly (at least 51% of the time)
• Lift up to 10 pounds: Occasionally (up to 20% of the time)

Working Environment

• Exposure to unpleasant or disagreeable physical environments such as high noise levels, heat, or cold: Occasionally (up to 20% of the time)
• Travel to offsite locations: Occasionally (up to 20% of the time)

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance (e.g., Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance)
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities (promotion from within)