Product Specialist

About the role

We are looking for new Technical Content Developers for the Product Specialist and Technical Enablement Team. This role involves creating technical guidance for our customers and partners, and delivering content to both internal and external audiences.

Responsibilities

• Create and maintain technical content for our customers and partners on our premier technical enablement platform, TechZone.
• Collaborate with colleagues, partners, and customers to ensure effective delivery of technical enablement content.
• Deliver technical enablement content to diverse audiences through compelling presentations and clear documentation.
• Stay updated with new technologies and share knowledge with others within the team.
• Travel to present to customers and deliver technical enablement when necessary.

Requirements

• Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.
• Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.
• Familiarity with other solutions in the end-user computing space is a plus.
• Familiarity with Windows operating system and lifecycle management tools is a plus.
• Exposure to different infrastructure platforms and hypervisors is a plus.
• Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
• Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.

Qualifications

• 3-5+ years of relevant experience in VDI solutions, product management, or technical marketing in the end-user computing software industry.
• Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience.

Skills

• Technical Expertise: Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.
• Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.
• Familiarity with other solutions in the end-user computing space is a plus.
• Familiarity with Windows operating system and lifecycle management tools is a plus.
• Exposure to different infrastructure platforms and hypervisors is a plus.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
• Communication Skills: Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.
• Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.

Benefits

• Competitive compensation with a typical base salary range of USD 147,975.00 - 246,625.00 per year.
• Employee ownership, health insurance, 401(k) with matching contributions, disability insurance, paid time off, growth opportunities, and more.

Pay

The typical base salary for this role is between USD 147,975.00 - 246,625.00 per year and it may be eligible for participation in a corporate bonus program. Actual compensation may vary based on geographic location, work experience, education, skill level, and other relevant factors.

Schedule

This position is available as a Hybrid or Remote role, with 10-20% travel expected.