Product Specialist

About the role

We are looking for new Technical Content Developers for the Product Specialist and Technical Enablement Team. Ideal candidates have experience in technical enablement roles such as Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or Technical Support Engineer.

Responsibilities

• Create technical guidance for our customers, partners, and internal technical staff on our premier technical enablement platform, TechZone (https://techzone.omnissa.com).
• Deliver technical enablement content to both internal and external audiences.
• Collaborate with colleagues, partners, and customers to build strong relationships and ensure customer satisfaction.
• Learn and explain new technologies to practitioners, ensuring they can effectively use our products.
• Present complex technical concepts to diverse audiences in compelling and clear ways.

Requirements

• Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.
• Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.
• Familiarity with other solutions in the end-user computing space is a plus.
• Familiarity with Windows operating system and lifecycle management tools is a plus.
• Exposure to different infrastructure platforms and hypervisors is a plus.
• Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.

Qualifications

• 3-5+ years of relevant experience in VDI solutions, product management, or technical marketing in the end-user computing software industry.

Skills

• Technical Expertise: Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.
• Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.
• Familiarity with other solutions in the end-user computing space is a plus.
• Familiarity with Windows operating system and lifecycle management tools is a plus.
• Exposure to different infrastructure platforms and hypervisors is a plus.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
• Communication Skills: Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.

Benefits

• Competitive compensation with a typical base salary range of USD 147,975.00 - 246,625.00 per year.
• Participation in a corporate bonus program.
• A variety of benefits including employee ownership, health insurance, 401(k) with matching contributions, disability insurance, paid time off, growth opportunities, and more.

Pay

The typical base salary for this role is between USD 147,975.00 - 246,625.00 per year and it may be eligible for participation in a corporate bonus program. Actual compensation may vary based on geographic location, work experience, education, skill level, and other relevant factors.

Schedule

This position is available as a Hybrid or Remote role with 10-20% travel expectations.