Product Specialist

About The Role

ODRA is seeking an experienced Product Trainer to lead customer, dealer, and internal training initiatives across North America. This field-based role is ideal for someone with road sweeper, municipal equipment, heavy equipment, or commercial fleet experience who enjoys teaching others and building strong customer relationships. Preferred locations: Atlanta, GA; Dallas, TX; or within proximity to a major airport.

Responsibilities

• Support new equipment deliveries and customer onboarding activities
• Deliver in-person and virtual training programs for customers, dealers, operators, mechanics, and internal teams
• Conduct equipment walkarounds, operational demonstrations, and hands-on operator training
• Train customers on safe operation, preventive maintenance, troubleshooting, and best practices
• Develop and maintain training materials, presentations, videos, guides, and job aids
• Partner with Sales, Service, Engineering, and Product teams to ensure training content remains current and accurate
• Travel to customer locations throughout the United States to provide training and product support
• Assist with trade shows, dealer meetings, customer events, and product demonstrations
• Gather customer feedback and communicate insights to internal teams
• Serve as a product knowledge expert and advocate for customer success

Requirements

• 5+ years of experience in equipment training, technical training, product support, fleet maintenance, or a related role
• Direct experience with road sweepers strongly preferred
• Experience with heavy equipment, municipal equipment, construction equipment, commercial trucks, or fleet operations considered an asset
• Strong understanding of mechanical, hydraulic, electrical, and vehicle systems
• Excellent communication, presentation, and interpersonal skills
• Ability to engage audiences in both classroom and field environments
• Strong organizational and problem-solving abilities
• Self-motivated and comfortable working independently across North America
• Proficiency with Microsoft 365 tools, including Teams, PowerPoint, Word, and Excel
• Valid driver's license and clean driving record
• Valid passport or ability to travel throughout the United States and Canada without restrictions

Benefits

• Competitive salary
• Employer-paid health insurance premiums (medical)
• Paid time off
• Travel expense reimbursement
• Company-provided training and product education
• Autonomy and flexibility in a field-based role
• Real career growth as the company continues to expand

Schedule

• Travel up to 60-70% throughout North America
• Ability to travel freely throughout the United States and Canada

Residence in Atlanta, GA, Dallas, TX, or near a major airport preferred.