Product Specialist

What You’ll Do

• Collaborate directly with customers and stakeholders to gather, analyze, and validate business requirements and business processes.
• Apply appraisal-domain and RPA module expertise to understand the customer's business landscape and translate real-world appraisal needs into scalable product solutions.
• Translate legislation, policy, and jurisdictional rules into clear, implementable product functionality.
• Build and maintain trusted relationships with customers; lead domain-specific conversations, facilitate requirements-gathering sessions, and validate deliverables.
• Support implementation and delivery activities across projects, ensuring solutions align with appraisal practices.
• Define acceptance criteria and provide ongoing guidance to engineering and QA teams throughout development and testing.
• Assist the RPA Product Manager in managing the product backlog, including prioritization, refinement, and sprint planning activities.
• Drive continuous improvement through sprint reviews, retrospectives, and product feedback loops.
• Represent Aumentum's RPA expertise at customer reviews, user group meetings, and industry conferences.
• Assist sales and delivery teams during product demonstrations, opportunity assessment and scope definition, particularly on domain-specific requirements, regulations, and deliverables.
• Leverage AI-enabled tools as a core part of daily work to streamline product workflows, sharpen analysis, and strengthen customer-facing solutions.

What We’re Looking For

• Bachelor's degree or higher in a related field (or equivalent domain experience).
• Minimum 5 years in the property appraisal industry.
• Experience with industry data sources and standards — CAMA, GIS, MLS, USPAP/IAAO.
• Experience working with enterprise SaaS product, delivery, or implementation teams.
• Strong organizational skills with the ability to multi-task across several concurrent initiatives.
• Excellent presentation, written, and interpersonal communication skills.
• Strong analytical and problem-solving skills, with the ability to work across internal and cross-functional teams to define scope, objectives, and deliverables.
• Understanding of legislative and regulatory trends in property appraisal and how they translate into software requirements.

Preferred Qualifications

• Experience in property tax government systems.
• Familiarity with configurable platforms, rules engines, or business process-driven applications.
• Experience working directly with public-sector customers or regulated industries.
• Experience in applying AI-enabled tools.

Pay

Salary range: $75,000 - $85,000 USD per year.