Product Specialist

Responsibilities

• Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
• Conducts vehicle test drives and ensures all speed limits and other rules of the road are followed.
• Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.
• Maintains accurate sales documentation.
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions.
• Attends all staff meetings, trainings, and educational classes as required.
• Create and maintain excellent relationships with our customers.
• Maintain excellent CSI scores.
• Maintain strong knowledge base of all new vehicle makes and models.
• Follow up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads, referrals, etc.).
• Performs other duties as assigned.
• Work with Sales Managers to ensure individual and department sales goals are met.

Qualifications

• Proven sales experience, preferably in the automotive industry (but we will train the right person).
• Previous sales experience a plus (any industry).
• Neat, clean, and professional appearance.
• Pleasant/friendly demeanor and an outgoing personality.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Able to achieve goals with limited direct supervision.
• Basic computer and internet skills.
• Unrestricted California driver's license and clean driving record.
• Excellent follow through skills.
• Understanding of manufacturer's specifications.
• Familiarity with automotive financing preferred.
• Maintaining a positive can-do attitude.

Benefits

• Paid at a competitive hourly rate.
• Opportunities to receive bonuses based on performance criteria.
• Health, Dental, Vision, Life, 401K, Health & Wellness Program.
• Community involvement and company paid vacation and holidays.