Product Specialist

At Camping World, a Product Specialist Advisor works directly with customers to determine specialized product needs and services, and provides price estimates for designated installations prior to scheduling appointments. This role is a member of the sales team and collaborates with the service team to ensure a high level of customer service satisfaction.

Responsibilities

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross train to perform other duties as necessary

Requirements

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product experience is preferred but not required
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow-up skills are required
• Knowledge of Service Department procedures and policies is preferred
• A valid driver's license may be required
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
• Periods of standing, stooping, crawling, and bending

Pay

The pay range for this role considers several factors including skill sets, experience, training, licensure, certifications, and business needs. A reasonable estimate of the current base pay range is $30,000–$60,000 per year. This position is also eligible for variable compensation with an estimated annual range of $10,000–$30,000.

Benefits

• Paid Time Off
• 401(k) retirement plan
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts on products and services
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities
• Comprehensive benefit package including medical, dental, and vision (for full-time associates)
• Access to dental and vision coverage (for part-time associates)