Product Specialist

About the role

As a Product Specialist at BMW of Mamaroneck, you will be responsible for delivering exceptional customer experiences through professional and courteous assistance with vehicle technology questions via email, phone, and in person.

Responsibilities

• Help customers with vehicle technology questions
• Ensure owners get the most out of their vehicles

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendly, enthusiastic, reliable, positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• Strong work ethic with the ability to work in a fast-paced, results-driven environment

Qualifications

• Commitment to ensuring customers have a world-class car-buying experience
• Excellence in providing unparalleled expertise to assist customers in finding the right vehicle
• Technical expertise in using MS Office Suite and CRM/lead management tools

Skills

• Proficiency in MS Office Suite
• Knowledge of CRM and lead management tools
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, results-driven environment

Benefits

• Comprehensive benefits program including health care options, dental, vision, and a 401(k) savings and retirement plan with company match
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests
• Values-driven culture built on integrity, professionalism, excellence, and teamwork

Pay

Not specified

Schedule

Not specified