Product Specialist Advisor
About the role
Camping World is seeking a Product Specialist Advisor to join our growing team. This role works directly with customers to determine specialized product needs and services, providing price estimates for installations before scheduling appointments. The Product Specialist Advisor collaborates with the service team to ensure high levels of customer service satisfaction.
Responsibilities
- Daily interaction with customers to promote specialized product needs and installations
- Review each job for proper sizing, colors, placement, and schedule installation appointments
- Maintain and update prepayment logs and keep customers informed of work progress
- Schedule installation appointments with designated service staff members
- Monitor daily parts traffic and receive parts for installations
- Inspect vehicles to ensure proper parts are ordered
- Provide excellent overall customer service
- Keep a safe and clean work area for customers and coworkers
- May cross-train to perform other duties as necessary
Requirements
- High school diploma or GED equivalent preferred
- One year of sales experience preferred
- One year of previous RV or camping product experience preferred
- Excellent organization and follow-up skills required
- Knowledge of Service Department procedures and policies preferred
- A valid driver's license may be required
- May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices
- Periods of standing, stooping, crawling, and bending
Qualifications
- Ability to work daily on a computer and perform internet searches as needed
- Valid driver's license may be required
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave (if eligible)
- Tuition reimbursement (if eligible)
- On-the-job training opportunities
Pay
- Reasonable estimate of the current range: $18.00 - $27.00 per hour
- Variable compensation estimated annual range: $10,000 - $30,000
Schedule
- Full-time associates are offered a comprehensive benefit package including medical, dental, vision, and more!
- Part-time associates are offered access to dental & vision coverage!
Contact Us
For more information, please visit: www.mycampingworldbenefits.com
Equal Opportunity Employer
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.