Product Solutions - Vice President

Responsibilities

• Own and drive the FireLight product strategy, vision, and roadmap, aligning investments and priorities to business objectives, customer needs, and measurable outcomes.
• Prioritize and manage the product backlog, balancing strategic initiatives, customer requests, technical investments, and operational requirements to maximize value delivery.
• Lead and develop a team of Product Managers, providing coaching, direction, and accountability to ensure effective product planning, execution, and career growth.
• Drive cross-domain product decision-making, partnering across business and technology teams to align priorities, resolve dependencies, and optimize end-to-end customer experiences.
• Establish and maintain customer feedback mechanisms, translating customer insights, market trends, and user research into product enhancements and strategic roadmap direction.
• Partner with engineering, operations, compliance, and business stakeholders to deliver product initiatives on time, manage risks, and achieve targeted outcomes.
• Enable go-to-market readiness for product launches and enhancements, collaborating with sales, marketing, training, and customer-facing teams to drive adoption and customer success.
• Champion the strategic evolution of the FireLight platform, leveraging AI-driven capabilities and process modernization to reduce NIGO rates, increase operational efficiency, and enhance customer satisfaction.
• Establish and communicate product performance metrics and executive-level reporting, ensuring transparency into roadmap progress, adoption, business impact, and return on investment.

Qualifications

• 8+ years of experience in product management, insurance or annuity domain experience is preferred
• 3+ years of experience leading product managers
• 5+ years of enterprise B2B SaaS experience
• Experience leading workflow, rules-based, or low-code platform products, with a strong understanding of scalable configuration frameworks and enterprise software delivery
• Demonstrated expertise defining and delivering API-driven products and integrations
• Experience delivering AI-assisted features and capabilities that enhance user experience, efficiency, and business outcomes
• Able to travel up to 10%

Benefits

• The base salary range for this role is $130,000 to $160,000.
• iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
• Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
• We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.