Product Solutions Consultant - Optum Finance/Optum Bank- Remote

Primary Responsibilities

• Partner with Sales Executives to drive growth and revenue opportunities
• Lead client discovery sessions to understand business needs, payment workflows, and technical requirements
• Recommend solutions aligned to client objectives and Optum Financial capabilities
• Serve as a trusted advisor in client presentations, workshops, and executive discussions
• RFP/RFI & Sales Enablement
• Support RFPs, RFIs, due diligence requests, and technical assessments
• Collaborate across Product, Engineering, Operations, Compliance, and Implementation to develop solution responses
• Maintain reusable sales content and ensure solution alignment with product capabilities and roadmap
• Solution Design & Demonstrations
• Deliver tailored product demonstrations for clients and stakeholders
• Translate complex payment solutions, integrations, and APIs into business value
• Create workflow diagrams, requirements documentation, and solution narratives
• Requirements Management & Product Advocacy
• Gather and document customer business and technical requirements
• Identify market trends, customer needs, and product enhancement opportunities
• Serve as the voice of the customer and influence product roadmap priorities
• Go-to-Market Support
• Partner with Sales, Marketing, Operations, and Product teams to support product launches and commercialization efforts
• Develop sales enablement materials, including playbooks, solution briefs, and competitive positioning content
• Support sales training, launch readiness, webinars, industry events, and customer-facing presentations

Required Qualifications

• 7+ years of experience in Solution Consulting, Solution Engineering, Sales Engineering, Product Management, Business Consulting, or other customer-facing advisory roles
• 5+ years supporting banking, fintech, payments, treasury management, financial services, or financial technology solutions
• 5+ years of experience delivering executive presentations, product demonstrations, and customer workshops while communicating complex financial and technology solutions to business, technical, and executive audiences
• 5+ years of experience assessing customer business, operational, and technical requirements, develop solution recommendations, and translate market and client needs into product opportunities
• Experience developing RFP responses and sales enablement content
• Demonstrated success partnering with sales organizations on complex client opportunities
• Demonstrated solid stakeholder management skills with the ability to build credibility and influence across clients, sales teams, product organizations, and executive leadership
• Demonstrated ability to create and communicate solution workflows, business requirements, process documentation, and value-driven recommendations

Preferred Qualifications

• Experience in banking, healthcare payments, commercial payments, treasury services, fintech, or payment processing
• Familiarity with APIs, EDI transactions, integration architectures, and modern payment platforms
• Proven ability to manage multiple projects, priorities, and stakeholders in a fast-paced environment while meeting deadlines
• Proven success building trusted relationships with customers, prospects, and cross-functional internal partners

Critical Success Factors

• Customer-Centric Solution Design - Ability to translate client challenges into scalable, repeatable product solutions
• Commercial & Product Acumen - Solid understanding of customer needs, market dynamics, and business outcomes
• Demo & Storytelling Excellence - Ability to communicate complex capabilities through compelling narratives
• Go-to-Market Leadership - Proven ability to support product launches and drive market adoption
• Cross-Functional Influence - Ability to work effectively across Product, Sales, Marketing, Technology, and Operations
• Strategic Thinking - Balancing immediate commercial opportunities with long-term product strategy
• Payment Domain Expertise - Understanding of healthcare and commercial payment ecosystems

What Success Looks Like

• Improve sales effectiveness through stronger discovery, demos, and solution positioning
• Establish a formal process for gathering and prioritizing customer requirements
• Strengthen alignment between market demand and product roadmap investments
• Improve launch readiness and adoption of new payment products and features
• Create a repeatable framework for sales enablement and go-to-market execution
• Become a trusted advisor across Product, Sales, Marketing, and executive leadership teams

Job Details

The position is a hybrid of Product Manager, Solutions Consultant, Sales Engineer, Product Marketing Partner, Customer Advocate, and Go-to-Market Lead, helping ensure Optum Financial's Commercial Payments organization brings the right products to market while effectively communicating their value and driving adoption.

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $91,700 - $163,700 annually based on full-time employment.

We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.