Product Service Engineer
About the role
Coordination of Remote Service work with client Product Groups. This role has two main focuses: Service Tests - Coordination of Service tests, typically done locally on the machine, to be migrated, and could be run remotely from a dealer office (requires coordination with engineering teams, validation teams, Peoria Proving Groups, and Product Groups); and Product Group Technology adoption - coordinating when product groups will have the appropriate hardware and software necessary to use new technologies being developed by the group, along with reporting out to senior leadership on status.
Responsibilities
- Coordination leadership meetings
- Understanding the process flow of how a service test is released, and working with each of the leads from each team to ensure work is being done on time
- Validating the service tests with help from PPG engineers
- Coordination meetings for Prod Gp adoption
- Creation of presentation materials to succinctly update leadership on progress
Education & Experience Required
- Years of experience: 3-5
- Degree requirement: Bachelors
- Open to 2-year degree with 7+ years of experience
- Open to a master's with 1 year of experience
Skills
- Service Tool Background
- Communication (written, displayed, ie ppt)
- Project Manager style leadership
- Machine service
- Diesel engine service
Qualifications
- Verbal & Electronic communication
- Project Management style leadership
Pay
$50.00 - $51.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.