Product Sales Support - Ditch Witch

Customer Support

Customer Support
Perry, Oklahoma
Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future.

About the role

At Ditch Witch in Perry, Oklahoma we pride ourselves on being the leading manufacturer in the underground pipe and cable market. Our plant in Perry stands out because it's a place for people to learn and thrive. We enjoy coming to work because our plant is our community, we see our teammates not only as co-workers but as neighbors and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world. We invite you to apply and join a team of highly skilled, and highly passionate people.

Responsibilities

• Create and maintain business relationship with all Ditch Witch dealers and help train and promote sales of Ditch Witch products to all customers.
• Aid Regional Managers in planning and conducting sales training programs, including equipment demonstration, equipment shows, dealership training events and customer delivered training events.
• Demonstrate Ditch Witch equipment. This includes choosing suitable demonstration sites, setting up equipment, operating equipment, locating existing utilities and explaining the features and benefits.
• Troubleshoot problems with heavy construction equipment. This includes monitoring the equipment’s performance during operation, running systems test, diagnosing problems and correcting problems.
• Maintain positive professional relationships with dealers, customers and Ditch Witch factory personnel.
• Make presentations to groups of people. This includes gathering, organizing and effectively communicating technical information about technical systems.
• Exhibit organizational skills, leadership, technical knowledge and safety.
• Will spend the majority of their time learning product, developing curriculum to be used to train, answering questions on the phone pertaining to product, attending different training schools to assist in both the teaching and learning of Ditch Witch products and systems.

Requirements

• A High School or GED equivalent required.
• A minimum of 2-5 years of experience (Product Sales Support II) or a minimum of 5-9+ years of experience (Product Sales Support III) in the training field.
• Training and experience in sales and marketing and a very high level of technical expertise related to our product line or the underground industry is preferred.
• Upon training, be able to operate and effectively demonstrate heavy construction equipment. This includes work in “the field” or in “dynamic/active” construction site conditions.
• Demonstrate appropriate knowledge and skill in demonstrating and selling Ditch Witch products.
• Demonstrate excellent communication skills. This includes the ability to present technical information to groups and individuals.
• Have appropriate correspondence, record keeping and computer/ information Technology and enterprising skill sets.
• Maintain a current vehicle operator’s license and prepare to acquire a CDL.
• Be willing to conduct work travel 50% of the time.

Qualifications

• High School or GED equivalent required.
• A minimum of 2-5 years of experience (Product Sales Support II) or a minimum of 5-9+ years of experience (Product Sales Support III) in the training field.
• Training and experience in sales and marketing and a very high level of technical expertise related to our product line or the underground industry is preferred.
• Upon training, be able to operate and effectively demonstrate heavy construction equipment. This includes work in “the field” or in “dynamic/active” construction site conditions.
• Demonstrate appropriate knowledge and skill in demonstrating and selling Ditch Witch products.
• Demonstrate excellent communication skills. This includes the ability to present technical information to groups and individuals.
• Have appropriate correspondence, record keeping and computer/ information Technology and enterprising skill sets.
• Maintain a current vehicle operator’s license and prepare to acquire a CDL.
• Be willing to conduct work travel 50% of the time.

Skills

• Read, analyze, understand and interpret information from a variety of sources.
• Create and maintain business relationship with all Ditch Witch dealers and help train and promote sales of Ditch Witch products to all customers.
• Assist Regional Managers in planning and conducting sales training programs, including equipment demonstration, equipment shows, dealership training events and customer delivered training events.
• Demonstrate Ditch Witch equipment. This includes choosing suitable demonstration sites, setting up equipment, operating equipment, locating existing utilities and explaining the features and benefits.
• Troubleshoot problems with heavy construction equipment. This includes monitoring the equipment’s performance during operation, running systems test, diagnosing problems and correcting problems.
• Maintain positive professional relationships with dealers, customers and Ditch Witch factory personnel.
• Make presentations to groups of people. This includes gathering, organizing and effectively communicating technical information about technical systems.
• Exhibit organizational skills, leadership, technical knowledge and safety.
• He or she will be given the opportunity to travel with more seasoned Regional Managers and Level II and II Sales and Training Specialist.
• Will spend the majority of their time learning product, developing curriculum to be used to train, answering questions on the phone pertaining to product, attending different training schools to assist in both the teaching and learning of Ditch Witch products and systems.

Benefits

• Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between $75,000 - $100,000. Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics.
• Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics.

Sustainability

Sustainability is not a new concept for The Toro Company. It is deeply rooted in our purpose—to help our customers enrich the beauty, productivity and sustainability of the land.

Community

We believe that a satisfying life comes from contributing at work and giving back to the community. Volunteering is an important part of our culture.