Product Owner, Web Experience

About the role

Drive Product Impact. Are you ready to lead the evolution of a digital platform that connects healthcare leaders with the insights and resources they need? As MGMA’s Product Owner, Web, you’ll guide the delivery of our public website, member and customer portals, and the integrations that bring the entire experience together. You’ll turn strategic priorities into intuitive, high-performing features while keeping cross-functional teams aligned from discovery through launch.

Responsibilities

• Own the experience: Guide the roadmap and backlog for MGMA’s website, customer and member portals, and connected digital systems.
• Turn strategy into action: Translate growth, brand, content, and customer priorities into clear user stories, acceptance criteria, and release-ready work.
• Lead delivery: Coordinate multiple workstreams through discovery, design, development, testing, launch, and post-release improvement.
• Champion the user: Shape accessible, intuitive journeys across navigation, landing pages, forms, content, and portal experiences.
• Test and optimize: Build experimentation, personalization, A/B testing, analytics, and conversion improvement into the product process.
• Unite the team: Direct the work of an internal cross-functional pod, one direct report, engineering partners, agencies, freelancers, and technology vendors.
• Measure the impact: Define success metrics, evaluate product performance, monitor web health, and turn insights into smarter backlog priorities.

Requirements

• A product owner’s mindset: The ability to translate broad priorities into focused, buildable work and make sound delivery decisions.
• A collaborative leadership style: Confidence aligning business partners, creatives, engineers, analysts, and vendors around shared outcomes.
• An instinct for the user: A commitment to accessible, streamlined, and high-quality digital experiences.
• A data-informed perspective: The curiosity to test ideas, interpret performance signals, and continually improve results.
• A technical translator’s skill: The ability to connect business needs with architecture, integrations, APIs, estimation, and implementation choices.
• A clear communication approach: Strong presentation, stakeholder-management, and expectation-setting capabilities.
• A steady delivery focus: The judgment to manage competing priorities while maintaining quality, momentum, and accountability.

Qualifications

• A proven digital product track record: Three or more years in product ownership, product management, or a comparable role delivering complex digital platforms.
• An Agile delivery foundation: Two or more years working within a defined product development lifecycle and Agile/Scrum environment alongside software engineering teams.
• A web platform perspective: Practical experience with modern content platforms, system integrations, APIs, analytics, and backlog-management tools.
• A relevant learning foundation: A bachelor’s degree in marketing, visual design, development, or a related discipline is preferred; equivalent education and experience will also be considered.
• Healthcare, association, UX/UI, or SEO experience is a plus.

Skills

• Strong presentation, stakeholder-management, and expectation-setting capabilities.
• The ability to connect business needs with architecture, integrations, APIs, estimation, and implementation choices.
• Practical experience with modern content platforms, system integrations, APIs, analytics, and backlog-management tools.
• A proven track record in product ownership, product management, or a comparable role.
• Experience working within a defined product development lifecycle and Agile/Scrum environment alongside software engineering teams.
• A bachelor’s degree in marketing, visual design, development, or a related discipline.

Benefits

• Comprehensive Benefits: Access medical, dental, and vision coverage, along with life insurance and both short- and long-term disability plans.
• Future-Focused Support: Benefit from a 401(k) plan with company match, profit-sharing opportunities, and robust professional development programs to help you grow.
• Work-Life Balance: Enjoy a hybrid work schedule, working in our Denver Tech Center Office on Tuesday and Thursday and at home Monday, Wednesday, and Fridays, generous time off (including 3 weeks of vacation, 80 hours of sick time, and 11 paid holidays), and access to an Employee Assistance Program.
• Well-Rounded Perks: Take advantage of tuition assistance, a flexible spending account, and our on-site fitness center. Plus, give back through volunteer opportunities that align with your values.

Pay

The approximate salary range for this position is $105,000- $120,000, depending on the skills, education, and experience of the candidate.

Schedule

We offer a hybrid work schedule, working in our Denver Tech Center Office on Tuesday and Thursday and at home Monday, Wednesday, and Fridays.