Product Owner, Digital Experience

About the Role

We are looking for a detail-oriented Product Owner to join our dynamic team. This role is crucial for translating product strategy into executable squad backlog and ensuring that our development efforts align closely with business objectives. The ideal candidate will have a strong background in agile practices and a proven record of successful achievement of Sprint Goals, contributing to long-term Product Goals and product backlog development execution with one product squad.

Responsibilities

Product Execution

• Lead and partner with the IT squad to execute a customer-centric product vision, ensuring alignment with customer needs, business goals, and technical feasibility.
• Drive collaboration to deliver meaningful value through effective execution and alignment with strategic objectives.
• Understand the features being brought into an increment cycle which will impact the product squad.
• Socialize the impacted features with the product squad.
• Work with the product squad to write user stories with clear and concise acceptance criteria.
• Actively engage in squad demos from squad members and accept the stories based on the defined acceptance criteria.
• Demonstrate a strong commitment to learning the intricacies of the product area to make informed, strategic contributions to the development process.

Squad Collaboration

• Actively participate in all squad ceremonies, including Daily stand-up, sprint planning, backlog refinement, and retrospectives to ensure alignment and effective delivery of value.
• Facilitate backlog refinement meetings to collaborate with squad members on arriving at clear and unambiguous acceptance criteria for the prioritized backlog.
• Split bigger work items into smaller ones that can be delivered in a Sprint.
• Facilitate sprint demos and showcase working software to stakeholders to receive feedback and incorporate it into the backlog.
• Coordinate with other Product Owners to align cross-squad efforts and maintain coherence in product development.
• Participate in the Product Owner community of practice to learn from each other's experiences.

Stakeholder Engagement

• Maintain open lines of communication with Product Managers and relevant stakeholders to review feature progress.
• Work closely with stakeholders and Product Managers to contribute to the overarching product vision and strategy with data-driven and evidence-based ideation and iterative solutioning.

Agile Advocacy

• Understand agile practices and promote best practices within the squad.
• Utilize tools like Agility and Aha! for effective product management and ensure data hygiene to track progress accurately.

AI Product Readiness & Application

• Demonstrate the ability to think forward about how AI may improve products, decisions, workflows, and customer or employee experiences.
• Apply AI thinking in ways appropriate to the maturity of the product, team, and environment, ranging from building foundational awareness and identifying practical use cases to enabling responsible experimentation, shaping scalable AI-enabled capabilities, and broader product or ecosystem readiness.

Requirements

Minimum Qualifications

• Proven experience as a Product Owner, or similar role, in a dynamic and agile environment.
• Strong understanding of agile practices and principles.
• Excellent collaboration, self-leadership, and stakeholder management skills to work with diverse teams and stakeholder groups.
• Ability to prioritize tasks efficiently and adapt to rapidly changing priorities.
• Strong analytical and problem-solving skills, with an ability to create clear and effective reports.
• Exceptional communication skills, both verbal and written.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Preferred Qualifications

• Certification in Agile methodology.

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees.

• Competitive salary, industry-leading profit-sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires are eligible for up to 2 weeks of vacation, earned for use in the following vacation year (April 1 – March 31).
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12 weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2 weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.