Product Owner-Team Member Experience

About the role

Join our Team Member Experience (TMX) team and help shape the digital products, tools, and solutions that support thousands of Casey's team members. In this role, you'll partner with business leaders, technology teams, and end users to turn ideas into meaningful experiences that make work simpler, more efficient, and more engaging.

Responsibilities

• Work closely with the product manager and business stakeholders to understand business goals, manage intake of requests, research and clarify expected outcomes, and prioritize components of work.
• Enable digital capabilities to drive engaging experiences across Web, App, and Marketing channels including our Casey’s Access Media Network, focusing on Loyalty, Personalization, and Omnichannel Marketing.
• Contribute to product vision and collaborate with engineering to assist with decision making and prioritization of technical infrastructure work.
• Utilize data to understand guest needs and behaviors and transform that knowledge into platform enhancements and new features.
• Drive day-to-day relationships with vendors, holding their roadmaps, contracts, and bug queues accountable to ours.
• Maintain backlog and sprint health, including story decomposition, acceptance criteria, definition of done, and sprint hygiene to ensure clean delivery every two weeks.
• Build stakeholder partnerships through intake, alignment, and clear status communications with business owners across the enterprise.
• Run readiness conversations to ensure successful launch readiness through pre-release reviews, user acceptance signoffs, and defect triage.
• Ensure process consistency by working closely with other product owners to maintain execution and responsibilities within the agile delivery teams.
• Perform other duties as assigned.

Requirements

• Authorization to work in the U.S. without the need for employment-based immigration sponsorship now or in the future.
• Bachelor's Degree or equivalent work-related experience is required.
• Five (5) years of direct work experience in product ownership.
• Certified in Scrum Product Ownership (CSPO) is a plus.
• Experience with collaboration tools (e.g., Jira, Confluence, Mural, Aha, etc.).
• Proven backlog and delivery discipline, including writing clear stories, maintaining an up-to-date backlog, and keeping a scrum team focused. Familiarity with Jira, Confluence, Smartsheet, SAFe, or scrum cadence.
• Strong stakeholder and business partnership skills, including the ability to communicate effectively with executives, run readiness meetings, and translate between business goals and engineering reality.
• Technical and systems mindset with experience delivering enterprise applications and understanding data, integrations, workflows, and user experiences across multiple systems.

Qualified candidates must live within a daily commutable distance of Casey's Store Support Center in Ankeny, IA and be willing to work onsite 5 days per week.

Skills

• Strong interpersonal, verbal, and written communication skills, including presentation and facilitation.
• Detail-oriented and organized with the ability to manage multiple complex tasks simultaneously.
• Passionate about the needs of the guest and team-oriented.
• Collaborative, open to new ideas, and skilled in both planning and tactical execution.

Pay

Starting pay range: $91,600–120,200. Actual pay may vary based on Casey’s assessment of the candidate's knowledge, skills, abilities, related experience, education, qualifications, local prevailing wages, and internal equity. This position is eligible for an annual cash bonus based on company performance. The full salary range for this role extends beyond the typical hiring range, allowing for growth opportunities within the company.