Product Owner/Sr. Product Owner

Responsibilities

• Partner with stakeholders, including upstream and downstream systems/functional areas, to understand business priorities and how they rely on legacy applications and workflows.
• Own strategic stakeholder engagement for assigned areas, demonstrating deep knowledge of both business processes and system constraints.
• Audit and implement agile best practices across the team for maintaining and enhancing legacy systems, balancing stability with incremental improvements.
• Owns prioritization decisions for assigned product backlog and release planning.
• Ensure proper documentation of stories and epics that capture business needs.
• Refined and maintain product backlogs, prioritize user stories, and define project scope, objectives, deliverables, and product requirements.
• Work with architects to translate business strategies into practical solutions within the limitations of existing systems while identifying opportunities for efficiencies.
• Drive delivery of scalable solutions aligned with strategic IT roadmaps and portfolio budgets.
• Collaborate across Operations to ensure legacy systems continue to support these functions without disruption.
• Support User Acceptance Testing (UAT), regression testing, and training initiatives for updates or transitions involving legacy systems.
• Help drive technology and process transformation for US & Bermuda.
• Measure product performance and value delivery through KPIs and metrics tied to business outcomes.
• Ensure prioritization aligns with IT investment roadmap and budgetary goals.
• Partner with Product Managers, Architects, and Enterprise teams to maintain conceptual and technical integrity across the portfolio.
• Champion customer-centric outcomes by prioritizing features that enhance customer experience and operational efficiency.
• Ensure product changes adhere to regulatory and compliance standards.
• Maintain awareness of emerging technologies and industry best practices to inform product strategy.

Competencies

• 5+ years of insurance experience is a plus
• Bachelor's degree or equivalent work experience is required
• Proven experience as a Product Owner or similar role in technology or operations
• Solution-oriented, creative thinker
• Strong understanding of Agile methodologies and product management practices
• Excellent communication and stakeholder management skills
• Proficiency in Jira and Confluence for backlog management and documentation
• Ability to translate strategic goals into actionable business requirements
• Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity
• Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment
• Financial and business acumen to align product decisions with organizational goals
• Ability to track and report on continuous improvement metrics and modernization impact