Product Owner (Project Leader 3)

Key Responsibilities

• Project & Product Management:
• Lead the planning and execution of IT product delivery by applying Product Owner accountabilities to develop and maintain product roadmaps, prioritize and refine product backlogs, define user stories, and support the development of schedules, milestones, as well as resource and cost estimates.
• Define, scope, and manage product initiatives to ensure clear objectives, deliverables, timelines, and alignment with organizational goals and user needs.
• Facilitate Agile/Scrum practices and utilize Azure DevOPS project management tool for backlog management and tracking.
• Analyze and document end-to-end workflows to ensure efficiency and alignment with business needs and product vision.
• Make informed decisions to balance priorities, risks, stakeholder expectations, and technical considerations.
• Apply advanced project and product oversight skills to manage risks, track milestones, and communicate progress and impacts to stakeholders.
• Successfully plan, organize, lead, and monitor team efforts effectively.
• Process Improvement:
• Identify opportunities for process improvement and coordinate with team members to develop recommendations that enhance product delivery.
• Participate in the implementation of approved improvements, including updating documentation, procedures, and work instructions.
• Apply knowledge of IT architecture, standards, and content management best practices to support and enhance product and process improvements.
• Communication & Stakeholder Collaboration:
• Communicate product status, requirements, and deliverables to management and stakeholders across PSS Division, ALDWP, and ALDPI.
• Collaborate closely with customers, developers, and cross-functional teams to gather requirements, define expectations, clarify priorities, and ensure shared understanding of responsibilities.
• Interact professionally with personnel at all levels, including external partners and executive leadership, delivering clear and concise guidance.
• Technical & Quality Assurance:
• Leverage organizational and enterprise technical tools and platforms, Azure DevOps, low-code and process automation environments, APIs, Microsoft Office Suite, SQL, and Oracle to support product lifecycle activities, system operations, and data-driven decision-making.
• Apply intermediate knowledge of software development tools and technologies in support of product execution.
• Perform and support Quality Assurance Testing (QAT), including the use of automated testing processes, to validate successful implementation.
• Customer Service:
• Provide exceptional customer service by offering clear guidance, building rapport, and resolving issues in high-visibility or high-pressure situations.
• Deliver effective communication and support to a diverse range of stakeholders, ensuring a positive customer experience.
• Handle advanced prioritization and decision-making.
• Leverage data and performance metrics to guide product decisions and prioritization.
• Mentor Product Owners and Scrum teams to establish consistent product management practices and drive continuous improvement.

What You Need

• Education/Experience: Position requires a bachelor's degree in a related field from an accredited institution and 8 years of directly related experience; or an equivalent combination of education and experience directly related to the occupation.
• Additional Skills and Knowledge:
• Advanced knowledge of and demonstrated experience in all aspects of project management work, including developing project plans, work breakdown structures, and work packages; managing to scope, schedule, budget, and baselines, and documenting baseline reports and change control actions.
• Advanced knowledge of the discipline of the assigned project.
• Advanced knowledge of regulatory and Laboratory requirements related to the assigned project.
• Demonstrated experience in developing and nurturing effective mid-level internal customer relationships.
• Demonstrated ability to successfully plan, organize, lead, and monitor a variety of team efforts to completion.
• Demonstrated ability to interact effectively with all levels of personnel, building trust, gaining consensus, and resolving conflicts.
• Scrum Master Certification (CSM).
• Scrum Product Owner Certification (CSPO).
• Project Management Professional (PMP).
• An active DOE Q-level clearance.

Work Location

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High-Deductible medical insurance with the same large nationwide network
• Dental and Vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50-mile radius)

Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by applicable federal, state and local laws and regulations.