Product Owner, Manager (Salesforce CRM)

About the role

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.

Responsibilities

• Owns and prioritizes the product backlog, ensuring alignment to business objectives, customer needs, and regulatory or compliance constraints.
• Acts as the voice of the customer, translating stakeholder input, market insights, and user feedback into clear, actionable user stories and backlog items.
• Represents business and customer needs with clarity and depth, bridging strategic goals with team-level delivery through well-defined, outcome-driven priorities.
• Communicates and makes decisions with confidence and clarity, ensuring that value expectations and scope changes are transparent and agreed upon throughout delivery cycles.
• Collaborates with the Team-of-Teams Lead to align execution priorities and delivery goals, while proactively helping to remove blockers and support delivery flow.
• Continuously assesses team outputs against requirements, ensuring delivered features meet intended outcomes, acceptance criteria, and customer satisfaction goals.
• Monitors product health and viability, balancing short-term delivery pressures with long-term vision, cost-effectiveness, and sustainability of the product roadmap.

Scope

Manages a single product or feature set within a team.

Autonomy

Operates under guidance from senior roles or product leadership.

Influence

Limited to team-level decisions; collaborates with stakeholders but doesn’t drive strategy.

Complexity

Focuses on execution—writing user stories, managing backlog, and ensuring sprint delivery.

Required Education And/or Certifications

Bachelor's Degree required.

Required Work Experience

• Must have 3+ years of experience as a Product Owner, Product Manager, or similar role, with a focus on cloud-based CRM software.
• Must have hands-on experience in Salesforce Sales and Service Clouds and awareness in Salesforce Marketing Cloud.
• Strong understanding of modern web technologies, and digital ecosystems.
• Experience working in Agile/Scrum environments helpful.
• Experience in Insurance and Financial Services strongly preferred.

Benefits

• Full‑time and part‑time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:
  • Medical & prescription, dental, vision insurance
  • Health Savings Account & Flexible Spending Accounts
  • Paid Time Off
  • 10 weeks 100% paid parental leave (after completing 12 months of employment)
  • 401(k) Plan with company match
  • Pension Plan
  • Company paid life & disability insurance
  • Wellness Program & Company paid employee assistance program
  • Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)