Product Owner - Inventory Optimization

About the role

We exist to transform our customers and change lives. As the Product Owner for Inventory Optimization, you will champion the user in every product decision, turning strategy into velocity, and owning the full feature lifecycle.

Responsibilities

• Champion the user in every product decision — develop a deep understanding of how inventory planners, buyers, and supply chain teams operate day to day, and advocate relentlessly for their experience so that every feature built earns its place in their workflow
• Turn strategy into velocity — translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast — reducing rework and keeping sprints focused
• Own prioritization without hesitation — make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues to maximize value at every release
• Build customer relationships that shape the roadmap — engage directly with users to surface real-world insights, ensuring the roadmap evolves around what customers value — not just what sounds good internally
• Stay close to what ships — monitor feature adoption after release, gather feedback, and iterate until functionality is rich, resonant, and genuinely used — because a feature no one adopts isn't a feature, it's noise
• Partner with engineering for durable solutions — collaborate on technical and functional approaches that promote consistent design patterns, reduce maintenance overhead, and fit naturally into warehouse and supply chain workflows
• Bring AI from idea to reality — actively research and prototype how AI can enhance the user experience — from intelligent workflows and predictive insights to process automation — grounded in real customer value, not trend-chasing
• Align the teams that move the product forward — connect Engineering, Product Strategy, Sales, and Support to tighten feedback loops and keep everyone building toward the same customer outcome
• Support Sales, Services, and Support teams on intricate customer scenarios, ensuring proposed solutions are viable, scalable, and protect product integrity

Requirements

• 5+ years of product ownership or product management experience with a track record of shipping features that real customers use and value
• Hands-on experience in inventory optimization, demand planning, purchasing, or supply chain workflows — you understand how these teams operate, what slows them down, and what a great solution feels like from their seat
• Proven ability to turn ambiguous business requirements into functional specs that engineering teams can build from — with shipped features to show for it
• Full product lifecycle ownership — you've made strategic prioritization calls that balance customer value, business impact, and system stability across an active customer base
• Strong communication that creates alignment — strong written, verbal, and visual communication skills with a demonstrated ability to move technical and business stakeholders in the same direction without unnecessary back-and-forth
• A self-directed and composed under pressure — you manage competing priorities without losing focus on what matters most and doesn't need significant handholding to deliver
• An AI mindset you act on — whether you've integrated AI into a product, used AI tools to meaningfully elevate your own work, or are actively hungry to explore this space, you're ready to help lead the discovery

Qualifications

• Familiarity with NetSuite — particularly supply chain applications, inventory management, demand planning, or purchasing modules
• A background in supply chain, inventory optimization, or demand planning that gives you genuine industry context — not just theoretical knowledge
• Experience coordinating or contributing to product documentation for complex technical functionality
• A degree in business, supply chain, computer science, or equivalent hands-on experience that demonstrates analytical thinking and domain fluency

Skills

• Strong written, verbal, and visual communication skills
• Ability to manage competing priorities without losing focus on what matters most and doesn't need significant handholding to deliver
• Proven ability to turn ambiguous business requirements into functional specs that engineering teams can build from — with shipped features to show for it
• Ability to align teams and ensure they are building toward the same customer outcome
• Experience with AI and its potential to enhance the user experience

Benefits

• RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare — a culture where people genuinely stay. Our 94% employee retention rate reflects an environment where growth is real; collaboration is genuine, and the work connects to something meaningful.
• The Inventory Optimization product is newly launched and heading toward full market availability — which means you're arriving at exactly the right moment. The decisions you make now won't just manage a backlog. They'll define the product experience for a customer base that's actively growing and shape the direction of a solution that's changing how businesses think about inventory.

Pay

• Competitive salary based on experience and qualifications

Schedule

• Flexible remote work option available