Product Owner, Disability Migrations ART

About the role

The Product Owner, Disability Migrations ART is responsible for delivering successful migration of disability reporting and claims capabilities from legacy systems to MetLife’s Catalyst platform within U.S. Group Benefits. This role plays a key part in ensuring seamless customer transitions and improved digital experiences.

Key Responsibilities

• Lead backlog refinement and create features and user stories to support migration and future enhancements
• Oversee team priorities and ensure alignment with business goals across multiple agile teams
• Collaborate with legacy system teams, Catalyst teams, operations, and customer-facing teams
• Manage multiple customer migrations simultaneously, including testing, validation, and stakeholder sign-off
• Develop requirements, identify risks, and plan solutions to ensure successful migration and customer experience

Required Qualifications

• 2+ years of experience or knowledge in Agile delivery methodologies, including backlog refinement and sprint execution
• 5+ years of experience with data and/or reporting tools, using tools such as Excel or Power BI to support analysis and decision-making
• 10+ years of total experience in technology delivery, insurance claims management, or customer relationship management
• Excellent communication skills, with the ability to collaborate across technical teams, business stakeholders, and customers
• Strong problem-solving and organizational skills, with the ability to manage multiple priorities and complex initiatives
• Experience leveraging AI-enabled tools or automation to support data analysis, improve workflows, and enhance decision-making

Preferred Qualifications

• 5+ years of experience in Agile delivery environments
• Experience as a Product Owner, including writing and refining features and user stories
• Experience with reporting tools such as Cognos or similar platforms
• Familiarity with insurance, disability products, or claims management systems (e.g., Fineos)
• Experience supporting customer-facing implementations, migrations, or testing efforts

Benefits

We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!