Product Strategist – Disability & Absence
About the role
Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
Key Responsibilities
- Lead problem identification and solution design by defining customer personas, clarifying problem statements, and articulating value propositions
- Create data-driven solutions by analyzing trends, identifying gaps, and designing processes that improve customer and operational outcomes
- Oversee business process reengineering using data, AI, and APIs to streamline workflows and increase efficiency
- Manage the product backlog with a focus on value delivery, ensuring priorities align to customer needs and business impact
- Develop strong stakeholder partnerships to validate solutions, refine approaches, and align product, operations, and customer experience
Required Qualifications
- 2+ years of Product Owner or similar experience with a strong focus on problem-solving and solution design
- Knowledge of disability, absence (STD/LTD), or insurance operations
- Proven ability to analyze data, identify gaps, and develop solutions independently
- Strong communication skills, including the ability to clearly explain problem, solution, and value
Preferred Qualifications
- Experience with business process reengineering or operational transformation
- Familiarity with AI, APIs, and data integration
- Experience working in Agile environments with an outcome-focused mindset
- Ability to connect market trends and customer needs to product solutions
Expected Salary Range
The expected salary range for this position is $93,200 - $135,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives.
Benefits
We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!