Product Owner

Role Responsibilities

• Leverage AI tools (e.g., ChatGPT, Claude) to enhance speed and quality of product artifacts, including requirements, user stories, and documentation
• Utilize modern tools (e.g., Replit or similar) to support rapid prototyping and concept validation
• Continuously explore ways to improve product development efficiency through emerging technologies
• Serve as the voice of the customer by partnering with Account Management and Customer Success to understand user needs, workflows, and pain points
• Represent both property management clients and vendor users, ensuring solutions deliver value across NetVendor’s two-sided platform
• Translate product vision and requirements into clear user stories, workflows, and acceptance criteria
• Own and maintain a prioritized backlog aligned with roadmap objectives and business outcomes
• Partner with Engineering and QA to ensure high-quality, predictable delivery of features
• Work closely with Product Management, Engineering, QA, Design, Marketing, and Sales to drive alignment from concept through launch
• Support go-to-market readiness by ensuring features are well-defined, documented, and communicated
• Actively participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Monitor product performance through data and user feedback, iterating to improve adoption, usability, and outcomes
• Ensure features solve real customer problems and deliver intuitive, effective user experiences
• Identify gaps, edge cases, and opportunities to improve workflows across the product
• Partner with Marketing and Sales to support successful product and feature launches
• Help drive user adoption by ensuring features are intuitive, valuable, and clearly communicated

Qualifications

• Bachelor's degree in a relevant field (e.g., computer science, information technology, marketing), or equivalent practical experience
• 3-5 years of proven experience as a Product Owner in the SaaS industry
• Strong understanding of SaaS business models, technologies, and industry trends
• Proficient in agile methodologies, product management tools (e.g., Jira, Trello, etc.), and AI-enabled solutions like ChatGPT, Claude, Replit, etc.
• Exceptional communication and collaboration skills
• Analytical mindset with the ability to make data-driven decisions
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Experience working with cross-functional teams and stakeholders to deliver successful products
• Previous experience in B2C, Marketplace, and/or PropTech (specifically Multifamily Property Management) is a plus, but not a requirement