Product Operations Specialist

About the role

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. We are seeking a Product Operations Specialist to own and maintain accurate, complete, and up-to-date product data across SAP and SalesForce platforms as the focal point for product data within the product management team. This person will manage the end-to-end product lifecycle data process from new product setup and configuration through product changes, transitions, and end-of-life activities, and will conduct regular data audits to identify and resolve inconsistencies across systems. In support of new product launches, this person will ensure all required data is accurately entered and validated in SAP and SalesForce prior to go-to-market. Beyond data management, the Product Operations Specialist will identify, document, and standardize product management processes across the function, developing and maintaining a library of BOPs, playbooks, and process documentation while leading continuous improvement initiatives within product management. This role will establish and track key operational metrics and KPIs to measure the health of product management processes and champion the adoption of standardized workflows and tools across the team. The position reports directly to the Global Product Management Leader, and will be located in Boulder, Colorado, USA.

Responsibilities

• Own and maintain accurate, complete, and up-to-date product data across SAP and CPQ platforms, including product configurations, pricing structures, SKUs, and portfolio attributes
• Serve as the primary point of contact and subject matter expert for product-related data within SAP and SalesForce systems for the product management function
• Manage the end-to-end product lifecycle data process — from new product setup and configuration to product changes, transitions, and end-of-life activities
• Audit product data on a regular cadence to identify and resolve inconsistencies, gaps, or errors across systems