Product Operations Manager

Key Responsibilities

• Define and operationalize scalable processes across the Solutions organization, identifying inefficiencies and implementing improvements that align to enterprise priorities.
• Lead cross-functional programs and operating rhythms, ensuring execution clarity, on-time delivery, and proactive stakeholder alignment across product, engineering, and client teams.
• Design and implement operational frameworks that improve visibility into work, optimize resource allocation, and accelerate delivery of strategic initiatives.
• Partner across business units to standardize ways of working, improve handoffs, and reduce operational friction in complex, multi-team environments.
• Identify and mitigate operational risks, establishing governance models and escalation pathways to ensure consistent, compliant execution.
• Drive workforce planning and capacity management, aligning resourcing strategies to business priorities and forecasted demand.

Required Qualifications

• At least 4-6 years relevant work experience.
• Bachelor's Degree or equivalent work experience.