Product Operations Lead
Mission
Peregrine helps public safety organizations, state and local governments, federal agencies, and private-sector institutions address societal challenges with speed and accuracy using AI-enabled platform.
About the role
This role will help define how Peregrine's Product operates, focusing on metrics, launch coordination, and enabling the Product Management team.
Responsibilities
Curate and maintain Peregrine's core product metrics library, including definitions, owners, and calculation logic.
Own the data and dashboards behind Monthly Business Reviews and quarterly/annual planning cycles.
Validate metric correctness as new features ship; add instrumentation directly or work with engineers to add.
Drive the operational plan for betas and broader rollouts and launches, tracking readiness across Training, CA, Sales Enablement, DS, Marketing, and Documentation.
Maintain a shared view of launch status, exit criteria, and early signal against success metrics.
Run structured post-launch retrospectives and circulate findings to the PM team.
Maintain the PM team's operational rhythm: OKR tracking, roadmap tooling hygiene.
Build and maintain playbooks so feature onboarding and recurring processes don't rely on tribal knowledge.
Ensure feedback loops from early adopters and EAP participants are closed and documented.
Requirements
3–5 years in product operations, business operations, strategy & analytics, statistics, or a PM-adjacent role in enterprise SaaS.
Strong analytical skills—comfortable in Python, SQL, Amplitude, or similar tools; you can build a dashboard and also interrogate whether it's measuring the right thing.
AI-forward thinking—how do you leverage the latest AI tools to automate and scale yourself and your workflows?
Experience coordinating cross-functional launches or programs with multiple stakeholders.
Clear, concise written communication—write docs that people actually read and are strong at synthesizing data and trends.
Comfort with ambiguity; able to identify what structure is missing and create it without waiting to be asked.
Qualifications
Familiarity with public sector compliance requirements.
Prior exposure to data science/engineering or instrumentation pipelines.
Skills
Python, SQL, Amplitude, or similar tools.
Public sector compliance requirements.
Data science/engineering or instrumentation pipelines.
Benefits
Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Pay
N/A
Schedule
N/A