Product Operations Intern (PGC) - 2027 Summer

About the role

The TikTok Product team aims to realize the development of TikTok’s international video business and build and maintain industry-leading products. This includes LIVE, Local Services, User Growth, user products, author products, search products, business analysis, and other core business scenarios to support the rapid development of products on the global track. It also includes service architecture, basic technology, and other directions to ensure that the business continues to serve users with high quality, efficiency, and security. These core business scenarios and directions create value for all parties in the TikTok ecosystem while making daily life experiences richer, more unique, and more innovative.

Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Support external PGC (Professional Generated Content) creators in growing their presence on TikTok, including designing growth strategies and operational plans.
• Collect and analyze key challenges faced by creators during their TikTok journey, and drive cross-functional collaboration to ensure timely solutions.
• Monitor and optimize creator performance through data analysis, continuously improving engagement and influence on the platform.
• Stay on top of content trends and user needs, and develop creator growth strategies that enhance the overall content ecosystem.
• Build and maintain strong relationships with creators, ensuring high satisfaction and long-term development on the platform.

Requirements

• Currently pursuing a Bachelor's degree in a related discipline.
• Able to commit to working for 12 weeks during Summer 2027.
• Strong data sense and analytical skills, with the ability to make data-driven decisions.
• Goal-oriented, with excellent project management and cross-team collaboration skills.

Qualifications

• Currently pursuing a Master's degree in a related discipline (preferred).
• Prior experience in creator operations/content operations at major internet companies is a strong plus.
• Passionate and experienced user of content platforms, with deep understanding of content ecosystems and creator growth.
• Solid understanding of new media ecosystems, short video content trends, and overseas user behavior.

Pay

The hourly rate for this position is $23.75.

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Eligibility for housing allowance if not working 100% remote.