Product Operations

About the role

Stable builds products that sit at the junction of software and operations. We file paperwork with governments, operate properties and warehouses throughout the country, and interface with regulatory bodies. As the first product operations hire at Stable you will help us accelerate: establishing, operationalizing, and scaling how we build products that require both engineering and operational excellence.

Responsibilities

• Directly support Product by operationalizing processes required to provide our service to our customers like filing paperwork, handling computer vision edge cases, resolving failed check deposits, and more.
• Manage relationships and downstream regulatory requirements that are core to our product offering — USPS, financial institutions, state governments, and other service providers.
• Build internal tools for our teams.
• Establish and enforce our stance on risk in coordination with Finance + Legal; improve our compliance, KYB, and verification processes.
• Whatever it takes; you will be handed some of the hardest and messiest problems.

Requirements

• 3+ years in a product or operations facing role (product manager, business operations, engineer, etc)
• Experience building software
• Excellent communication skills; evidence of exceptional organization or project management
• Comfortable working in a fast-paced, high-growth environment, balancing quick wins with longer-term strategic thinking

Compensation

Cheap salary and generous equity
Unlimited paid vacation
Medical, dental, and vision insurance
Home office set-up
Work from anywhere within US time zones (GMT-5 to GMT-10)
Opportunities to shape the future of Stable and grow into leadership roles

Cheap salary range: $130K - $200K