Product Marketing Manager - Tech, AWS Observability

About the role

We're seeking a Product Marketing Manager to shape the future of the AWS Observability portfolio. In this role, you'll translate complex cloud solutions into compelling customer value, focusing on modern use cases like AI application monitoring, agent observability, multicloud visibility, and proactive operations. You'll work backwards from customer needs to influence strategy across the portfolio, crafting value propositions that resonate with SREs, developers building with generative AI, and platform engineering teams.

Responsibilities

• Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS Observability services including Amazon CloudWatch and AI-powered operations capabilities in AWS DevOps Agent.
• Create and own positioning and messaging that clearly articulates value propositions to customers, from infrastructure monitoring through AI application and agent observability.
• Analyze and synthesize market data from multiple sources (including direct customer feedback and competitive intelligence) to identify product opportunities and shape portfolio strategy.
• Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles for observability services launching into an increasingly AI-driven market.
• Develop technical content including presentations, demonstrations, and customer stories that educate developers, SREs, and platform engineering teams on how AWS Observability addresses modern use cases.
• Drive field enablement strategies to support product launches, campaigns, and customer success across observability and AI operations.
• Align with technical and business leaders on primary observability use cases for their specific ideal customer profiles: from multicloud visibility and cost-aware telemetry to autonomous remediation and AI application reliability.

Requirements

Basic Qualifications

• Bachelor's degree, or experience in technology related sales, business development or equivalent.
• Experience conveying complex technical concepts to both technical and business audiences.
• 3+ years of product or program management, product marketing, business development or technology experience.
• Experience in product marketing for cloud infrastructure, observability, security, analytics, AI/ML products or solutions.

Preferred Qualifications

• Experience bringing technology products to market in a fast-paced environment.
• Experience working with engineering and product teams to define a product and bring it to market.
• Experience working with observability, monitoring, or cloud operations technologies, including, but not limited to, metrics and logging, application performance monitoring, distributed tracing, AI/ML operations, incident management, and/or infrastructure automation.

About the Team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

• USA, CA, Santa Clara: 130,500.00 - 176,000.00 USD annually
• USA, MA, Boston: 118,600.00 - 160,000.00 USD annually
• USA, VA, Arlington: 118,600.00 - 160,000.00 USD annually
• USA, WA, Seattle: 118,600.00 - 160,000.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location.