Product Marketing Manager - Tech, AWS Observability
About the role
AWS is seeking a Product Marketing Manager to shape the future of the AWS Observability portfolio. In this role, you will work backwards from customer needs to influence strategy across the portfolio, diving deep into how modern monitoring solutions work while crafting portfolio-level value propositions that resonate with SREs, developers building with generative AI, and platform engineering teams. You will partner with product and GTM teams to shape positioning for modern use cases like AI application monitoring, agent observability, multicloud visibility, and proactive operations, synthesizing competitive intelligence and driving launches that earn attention at scale.
Key job responsibilities
- Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS Observability services including Amazon CloudWatch and AI-powered operations capabilities in AWS DevOps Agent
- Create and own positioning and messaging that clearly articulates value propositions to customers, from infrastructure monitoring through AI application and agent observability
- Analyze and synthesize market data from multiple sources (including direct customer feedback and competitive intelligence) to identify product opportunities and shape portfolio strategy
- Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles for observability services launching into an increasingly AI-driven market
- Develop technical content including presentations, demonstrations, and customer stories that educate developers, SREs, and platform engineering teams on how AWS Observability addresses modern use cases
- Drive field enablement strategies to support product launches, campaigns, and customer success across observability and AI operations
- Align with technical and business leaders on primary observability use cases for their specific ideal customer profiles: from multicloud visibility and cost-aware telemetry to autonomous remediation and AI application reliability
About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Basic Qualifications
- Bachelor's degree, or experience in technology related sales, business development or equivalent
- Experience conveying complex technical concepts to both technical and business audiences
- 3+ years of product or program management, product marketing, business development or technology experience
- Experience in product marketing for cloud infrastructure, observability, security, analytics, AI/ML products or solutions
Preferred Qualifications
- Experience bringing technology products to market in a fast-paced environment
- Experience working with engineering and product teams to define a product and bring it to market
- Experience working with observability, monitoring, or cloud operations technologies, including, but not limited to, metrics and logging, application performance monitoring, distributed tracing, AI/ML operations, incident management, and/or infrastructure automation
Pay
- USA, CA, SANTA CLARA: 130,500.00 - 176,000.00 USD annually
- USA, MA, Boston: 118,600.00 - 160,000.00 USD annually
- USA, VA, Arlington: 118,600.00 - 160,000.00 USD annually
- USA, WA, Seattle: 118,600.00 - 160,000.00 USD annually
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments and restricted stock units (RSUs)