Product Manager - Water Management Programs

Position Summary

The Product Manager — Water Management Programs is responsible for the ASHRAE 188/514 Water Management Program (WMP) offering as it evolves from a people-driven service to a tech-enabled solution delivered through phiAnalytics. This role balances two connected mandates: partnering in the phiAnalytics product development process, translating service expertise and regulatory requirements into platform capabilities and owning core parts of the service offering, including pricing and asset development.

Pricing & Offering Management

• Own pricing structure and packaging for the WMP offering and define how the offering evolves as capabilities shift from manual facilitation to platform orchestration.
• Define and manage the pricing and packaging strategy for the WMP offering.

Asset Development

• Develop and maintain client-facing and internal assets, including program templates, documentation, sales enablement, and training content.
• Maintain and update internal and client-facing assets related to the WMP offering.

Market & Offering Strategy

• Monitor the regulatory and competitive landscape and adjust the offering accordingly.
• Support evaluation of potential future offerings to inform go/no-go decisions.

phiAnalytics Product Development

• Shape the WMP-related portions of the phiAnalytics roadmap and translate regulatory requirements and service workflows into clear product requirements.
• Partner with the development team through the build process, including requirement clarification, prioritization input, and user acceptance testing.
• Use AI tools to drive efficiency in design, prototyping, and requirements development.

Lifecycle Management

• Coordinate the rollout plan for new features and initiatives requiring formal launch and define readiness, sequencing, and go-live.
• Partners with Marketing Communications, Training, and Account Management on execution.
• Track adoption and feed learnings back into the roadmap.

Cross-Functional Support

• Serve as the subject-matter bridge between the service delivery and product organizations.
• Support sales and account management on offering scope and capabilities, and occasionally develop and deliver presentations for webinars, trade shows, and industry events.

Qualifications

• Bachelor's degree required.
• 2+ years of product management experience, or equivalent experience defining and delivering software-enabled services.
• Domain expertise in at least one of: water management / Legionella risk management, healthcare compliance, environment of care / facilities compliance, or healthcare technology.
• Direct Water Management Program (ASHRAE 188/514) experience strongly preferred.
• Demonstrated ability to write clear requirements and work directly with software development teams.
• Experience with product and project management tooling (Jira, Confluence, ClickUp, Aha!, or similar).
• Strong communication skills with both technical teams and non-technical stakeholders, and willingness to occasionally present to external audiences.

Preferred

• Experience at a company that transitioned from a people-driven service model to a tech-enabled or SaaS delivery model.
• Familiarity with healthcare facility operations or CMMS/work order systems.
• Experience owning pricing or packaging for a service or platform offering.
• Hands-on experience using AI tools to drive efficiency in product work.