Product Manager | Vendor Intelligence & Marketplace

About the role

This role is located in either our New York City or San Francisco office at least 2 days per week.

What You’ll Do

• Own the strategy and roadmap for price benchmarks and contract intelligence, turning Ramp’s aggregated spend and contract dataset into the most accurate price benchmarking product on the market.
• Build the B2B marketplace primitives that let Ramp’s customers discover, compare, and engage with the right vendors, and give vendors a channel to reach Ramp’s buyer base with transparent, competitive pricing.
• Design "decision moments": surfaces inside Ramp that deliver the right benchmark, contract context, or vendor alternative at exactly the moment a customer is about to sign, renew, or spend.
• Define the evaluation methodology, quality bar, and feedback loops for AI-powered contract analysis, ensuring the accuracy and explainability that enterprise customers require.
• Cover the full vendor lifecycle: discovery and intake through price negotiation, contract signing, and renewal, with the right intelligence surfaced at each step.
• Develop deep understanding of how procurement, finance, and legal teams evaluate, select, and renegotiate vendors, and translate that into sharp product bets with clear customer outcomes.
• Drive cross-functional alignment on dependencies and launch readiness: GTM enablement, customer communications, compliance review, and supportability.

What You Need

• BA/BS in a technical or analytical field (Computer Science, Engineering, Analytics, Mathematics, Economics, or related).
• 5+ years of product management experience, ideally with products where data quality and customer trust are the core value proposition.
• Sharp product judgment on data products and marketplaces: you understand flywheel dynamics, network effects, coverage-versus-accuracy tradeoffs, and the cold-start problem.
• AI fluency: hands-on experience building AI features, comfort with LLM-based extraction and retrieval, evaluation methodology, and human-in-the-loop design.
• Strong commercial instincts: you understand how businesses buy software, what levers drive negotiation outcomes, and why price transparency changes behavior.
• Track record building products where trust is earned over time: explainability, auditability, graceful degradation, and clear user controls.
• Comfort working in technical environments (Figma, SQL, Git) and prototyping quickly with modern AI tools (Claude Code, Cursor).
• Clear, direct communication across technical and non-technical stakeholders; ability to make a crisp case for a product bet without a deck full of slides.

Nice-to-Haves

• Experience building price benchmarking, market intelligence, or contract analytics products, anywhere from procurement software to B2B SaaS to fintech.
• Marketplace experience: supply/demand matching, seller acquisition, buyer discovery, and the trust primitives that make two-sided systems work.
• Document understanding: OCR, LLM-based extraction, normalizing structured data from unstructured contracts.
• Background in procurement, vendor management, or enterprise SaaS buying and selling, either as a PM or as a practitioner.
• Familiarity with compliance-adjacent domains: vendor due diligence, security reviews, NDAs, audit trails.
• Experience at a high-growth startup taking 0→1 products to scale.

Benefits

• Benefits Available To All Full-time Ramp Employees (Global)
• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
• Canada: Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• UK: Private medical insurance through Freedom Elite
• eMed x Livi Virtual GP and at-home care
• Penfold Workplace pension with salary sacrifice option
• Employee Assistance Program and virtual care through Lumino Health