Product Manager - Tech, Neighbors

About the role

The Neighbors team advances the mission of making neighborhoods safer by building community-powered features that connect people with hyper-local safety information and enable real-time collective action.

Responsibilities

• Own the product roadmap for Neighbors features (Search Party, Community Requests, Fire Watch), defining vision, strategy, and priorities.
• Define and deliver AI/ML-powered features that enhance real-time community coordination.
• Leverage AI-native tools and approaches to accelerate product discovery, prototyping, and validation.
• Identify friction points in community engagement and response workflows through data analysis, and drive product solutions that eliminate them.
• Work cross-functionally with engineering, data science, UX design, and community operations to ship features from concept to launch.
• Write clear product requirements documents, user stories, and technical specifications.
• Analyze customer behavior, engagement metrics, and community outcomes to inform prioritization and measure feature success.

Requirements

Basic Qualifications:

• Experience working with engineering and technical teams to build automated solutions
• Experience defining roadmap strategy and prioritizing deliverables for your team products
• Bachelor's degree
• 2+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
• Demonstrated experience using LLMs and AI tools for data analysis, process improvement, strategy definition, or prototyping

Qualifications

• Knowledge of agile product development and life-cycle management process
• Experience leading cross-functional teams to deliver products and online services on tight deadlines
• Bachelor's degree in computer science, information systems or business

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.