Product Manager - Tech, Neighbors

About the role

The Neighbors team advances the mission of making neighborhoods safer by building community-powered features that connect people with hyper-local safety information and enable real-time collective action.

Responsibilities

• Own the product roadmap for Neighbors features (Search Party, Community Requests, Fire Watch), defining vision, strategy, and priorities.
• Define and deliver AI/ML-powered features that enhance real-time community coordination.
• Leverage AI-native tools and approaches to accelerate product discovery, prototyping, and validation.
• Identify friction points in community engagement and response workflows through data analysis, and drive product solutions that eliminate them.
• Work cross-functionally with engineering, data science, UX design, and community operations to ship features from concept to launch.
• Write clear product requirements documents, user stories, and technical specifications.
• Analyze customer behavior, engagement metrics, and community outcomes to inform prioritization and measure feature success.

Requirements

• Experience working with engineering and technical teams to build automated solutions.
• Experience defining roadmap strategy and prioritizing deliverables for your team products.
• Bachelor's degree in computer science, information systems or business.
• 2+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience.
• Demonstrated experience using LLMs and AI tools for data analysis, process improvement, strategy definition, or prototyping.

Qualifications

• Knowledge of agile product development and life-cycle management process.
• Experience leading cross-functional teams to deliver products and online services on tight deadlines.
• Bachelor's degree in computer science, information systems or business.

Skills

• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Experience with AI and machine learning tools.

Benefits

Amazon offers comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave. For more information, visit here.

Pay

$129,200.00 - $174,800.00 USD annually

Schedule

Full-time